Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-10T18:31:53+00:00

    Hi Paco!!! How long was this problem ongoing for you? And, did you try to do anything about it?

    The problem started for me last 27th of February. I tryed to reinstall, but when I found this forum, I decided to wait for a solution from Microsoft.

    My cloud is small (less of 15Gb), so I cloned my Onedrive on a GoogleDrive account, and we worked in that way during this time.

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  2. Anonymous
    2025-03-10T18:14:00+00:00

    Hi Paco!!! How long was this problem ongoing for you? And, did you try to do anything about it?

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  3. Anonymous
    2025-03-10T18:05:29+00:00

    The problem is solved for me! Today I've connected to my sister computer and I've restored the direct links from the Onedrive web. At the moment, the shared folders appeared on File Explorer.

    Of course, I checked the "Search" option was missing from the Onedrive web.

    I suppose Microsoft use weekends to update it's web servers.

    Good luck!

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  4. Anonymous
    2025-03-10T17:58:39+00:00

    Estou com o mesmo problemas que se iniciou neste sábado 08/03/2025 os atalhos de pastas compartilhadas viraram atalhos de pastas na internet,

    Se a Microsoft não resolver logo vou ter que migrar para o Gdrive,

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