Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-06T08:51:37+00:00

    I have the same problem:

    The source shared folder is on an account with the "newer" share box.

    The destination account that the link is shared with is using the "older" platform.

    Creating a share from source to destination results in a 'link' rather than a folder in File Explorer.

    Bizarrely, if I open the destination account on Onedrive for Android, the shared link works as expected.

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  2. Anonymous
    2025-03-06T08:32:00+00:00

    I have then same problem! And it makes Onedrive useless to us.

    Microsoft should imburse every user of onedrive fully for this. No cost for onedrive or 50% off on Microsoft 365 family. It would be no more than reasonable.

    Eric

    That's a good idea. I would love to recieve a partial refund for this 9 months disruption.

    However I supect any such requests will fall on deaf ears.

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  3. Anonymous
    2025-03-06T08:24:31+00:00

    Thank you for the information! I haven't used Google Sheets before, but it sounds like it's worth exploring. Your feedback is helpful, and I'm going to try Google to test it out. While I'm waiting to see if Microsoft resolves this issue, my subscription doesn't expire for a couple of months, which gives me time to decide whether or not to cancel my Microsoft service. Thanks again for your help!

    @MicrosoftHurrySolveIt!!!!!. T_T

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  4. Anonymous
    2025-03-06T08:24:27+00:00

    I have then same problem! And it makes Onedrive useless to us.

    Microsoft should imburse every user of onedrive fully for this. No cost for onedrive or 50% off on Microsoft 365 family. It would be no more than reasonable.

    Eric

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