Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-06T02:10:54+00:00

    So I've been investigating this issue today, and it's affecting both myself and clients.
    Here's what I've found:

    1. The accounts that have been "broken" actually seem to be on a different platform of onedrive (best way I can describe it), maybe newer. You can tell by the share box which looks like this on "newer" platform:

    As compared to the older style which looks like this on "older" platform:

    1. It seems that two OneDrive accounts that appear to be on different "platforms" are experiencing broken sharing and you can tell if they have different share boxes.
    2. Accounts where this sharing box matches each other, and therefore appear to be on the same "platform" can share folders without a problem. For instance, shares from my wife's account are showing up as links, and her account shows the "old" share box. However another account that was "broken" also has the same sharing box as I do, and I can infact share folders between the accounts properly.
    3. Creating a new account only solves this issue for a bit, because it seems the newly created account is created on the "old" platform and not the new one, but is randomly migrated at some point which breaks it again from sharing with the older style of account.

    If you are having this issue, please check the shared from and shared to accounts, click on the share button for a folder, and see if the share boxes are different between the accounts. I only have limited accounts to test this from, so maybe more people can see if they are seeing the same thing as I am.

    My Post is getting deleted dont know why. Can someone check wheter the issue occurs only when cross domain email IDs share folder like Gmail to Outlook/Live domain email IDs.

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  3. Anonymous
    2025-03-05T23:35:25+00:00

    same here with me on mac. I can't find setting for "on-demand" mode

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  4. Anonymous
    2025-03-05T23:00:16+00:00

    I also believe it's a migration issue. It's sad they won't come out and say anything at all.

    But to answer your question, in my testing with many accounts, as long as two accounts are on the "same platform", linked folders will work as expected.

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