Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-04T19:30:27+00:00

    It is not the desktop apps that are a different version. It is the online OneDrive website. I have verified that all OneDrive desktop apps have the same version, and indeed did try (previously) re-downloading and re-installing the desktop app. It did not make any difference.

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  2. Anonymous
    2025-03-04T19:27:56+00:00

    Nice!

    I think the version difference might not be the cause.

    I have another that does NOT have the "search" at the bottom of options yet its content was synchronized.

    Sadly I can't give you an update on the situation for the other folders yet because there's still hundreds of thousands of files being re-synchronized.

    I'll write again as soon as I have news from my end.

    Thanks for trying to add a second account. It's odd we can't have multiple accounts synchronizing locally. That would be an extremely useful functionality for families that don't want to have different logon accounts for each user but want to have separated folders.

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  3. Anonymous
    2025-03-04T19:22:41+00:00

    It might be worthwhile uninstalling Onedrive, and then downloading the same version from Microsoft site - https://www.microsoft.com/en-us/microsoft-365/onedrive/download

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  4. Anonymous
    2025-03-04T19:15:16+00:00

    And - any help or further support - after almost one year?

    There are thousands of users - and subscribers!

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