Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-02-28T11:32:03+00:00

    Come on Microsoft, this whole issue is unacceptable. You're causing huge problems to possibly millions of your "precious" customers. You can't even communicate anything useful on this.

    How can you let this happen? You haven't got the slightest compassion for the people, have you?

    This is so sad...

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  2. Anonymous
    2025-02-28T11:28:19+00:00

    Same problem here since yesterday. Everything went fine until yesterday morning when starting up the system. I tried to fix it again by closing my account and reopening it, stop sharing and resharing, nothing helps.

    The weird thing is that I had a 2nd share from another account which worked as an url in the past (couldn’t fix that either) and now suddenly that changed to a local folder.

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  3. Anonymous
    2025-02-28T11:24:59+00:00

    Oui au-dessus!!

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  4. Anonymous
    2025-02-28T11:23:07+00:00

    The issue still persists. Kindly advise.

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