Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-02-28T10:23:09+00:00

    This happened to more accounts i have, but only on one PC!!

    All the accounts are using 2025-02-14.014 on OneDrive website and I can see that the shared folder works on OneDrive website - it shows the folder size.

    On the PC that stopped working i had the update to OneDrive app for Windows to v25.020.0202.0001 on the 18/02/2025 - but the problem just started last night 27/02/2025.

    On my other PC running OneDrive v25.015 the issue didn't manifest so far - however the contents of the folder were deleted do recycle bin, but the folder is still a shared folder, not a URL link.

    I'm reinstalling OneDrive v25.015 on the affected PC, although i don't think this is going to fix anything.

    I think there are several issues with OneDrive - this inconsistency is driving me nuts - shared folder are being created as URL links even on OneDrive website and on local files, this is very bad and is making loose precious time!!

    EDIT: I can confirm it happened of the other PC running OneDrive v25.015 - after OneDrive finished syncing the folder became a URL shortcut 😢

    EDIT 2: I can confirm shared folders are working fine in the Android app - this makes no sense!!

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  2. Anonymous
    2025-02-28T10:01:24+00:00

    When will this be fixed???????????

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  3. Anonymous
    2025-02-28T09:59:16+00:00

    Same problem... COME ON MICROSOFT DO SOMETHING

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  4. Anonymous
    2025-02-28T09:56:04+00:00

    Whilst this is a useful fix so that you can at least access the shared files, it lacks one of the key requirements for OneDrive; being able to pick up my laptop anywhere and access my files without an internet connection, make changes and then know it will synchronise back once I have a connection.

    There seems to be an increasing frequency of people indicating that they are suffering this problem. Does anyone know of any way to try to escalte this within Microsoft? In this thread and others there seems to be a growing concensus that the problem is with Microsoft's servers rather than local client issues so it looks like only Microsoft can fix this.

    Has anyone been able to achieve a reliable fix? I've seen a few posts reporting changing accounts and the way the data is shared providing a temporary solution but there is no indication that they will not break at some time in the future.

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