Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-30T14:09:07+00:00

    There is hope! Yesterday my account was migrated and now is all back to normal with shared folders - Phew!

    Thanks Peter Evans2. That's encouraging. Did you get any notification that your account was (or had been) migrated, or did you suddenly notice that the shortcuts had reverted from links to local shortcuts?

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  2. Anonymous
    2025-03-29T16:39:05+00:00

    I'm paying north of 139 CHF a year.

    That is half of what I am paying for a mobile phone subscription!

    No communication to users.

    Functionality broken for several weeks and still no communication to users that it is taking longer.

    Not even a place were I can pull any of the information.

    How do I even figure out if an accout is migrated or not?

    This is a frigging joke. The responsible PM should pack their bag. Unacceptable!

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  3. Anonymous
    2025-03-29T16:14:00+00:00

    Been waiting for more than a year now. A 3 day migration is acceptable, but not 400+ days. This is insolence. I will make sure that my customers avoid MS products from now on.

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  4. Anonymous
    2025-03-29T05:32:00+00:00

    Actually, my wife's url links returned to local folder links today along with the local files I had set to be "always in this device". Amazing!!

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