Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-18T21:50:06+00:00

    Same for my wife's business account with about 200GB of work data. Thousands of files have been silently deleted 6 weeks ago. Absolutely scarry! We were not able to find the cause but at least we have been able to recover the files from recycle area.

    Please everyone, keep an eye on your recycled folder.

    If not already done, anyone should also consider migrating from OneDrive to another, reliable solution.

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  2. Anonymous
    2025-03-18T20:30:43+00:00

    How long must we wait?

    The post above was from 9 months ago. This issue is happening on my wife's computer now. As a result, she can't use her password manager on the shared file.

    There are possible workarounds posted in Reddit: https://www.reddit.com/r/onedrive/comments/1izd5el/work_around_for_shared_folders_becoming_links/

    I haven't tried any yet.

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  3. Anonymous
    2025-03-18T12:24:17+00:00

    AGREE - but why the **** don’t Microsoft just alert users that this is a problem they need to be aware about

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  4. Anonymous
    2025-03-17T22:58:35+00:00

    Given

    OLD account has search option

    NEW account does not

    If I use chrome / firefox developer tools and view the network traffic after refesh of screen I see an entry with a name "socketIo"

    On the OLD accounts the url is https://api.onedrive.com/v1.0/drives/[UidOfAccount]/root/subscriptions/socketIo

    On the NEW accounts the url is https://my.microsoftpersonalcontent.com/\_api/v2.0/drive/root/subscriptions/socketIo

    This is proof that there are two types of account.

    Confirmed Thank you Mike!

    I was fooled by newly created accounts having the search "menu" under options. I have two accounts I created on 03/04/2025 that now won't work with link shared folders as they have been backend migrated to the new API.

    I went and looked at 15 different accounts (1 just created today) and they all now have the "Create or Upload" labeled button when looking at files, but they are not all on the same backend API.

    The new account created today is on the old backend:

    Old "https://api.onedrive.com/v1.0/"

    Of the other accounts, 6 are on the Old - api.onedrive.com/v1.0/.... and 8 accounts are on the New - my.microsoftpersonalcontent.com/_api/v2.1 (yes there is now a 2.1 version even before all the accounts are migrated).

    This broke the "fix" I used of creating new OneDrive accounts to make it work on 03/04/2025. I apologize to those who used that "fix" that I did as if yours hasn't broken already, it will soon.

    I currently see two current paths forward.

    1. Find out what accounts you have on the new backend api and share across just those accounts. If that isn't enough, employ a temporary solution on the remaining accounts until the migration on remaining accounts.
    2. Wait for accounts to be migrated and use a temporary solution (like mapping network location to a webpage (slow) or use another application to map the online location to a drive letter (basically the same)

    Speed up the migration Microsoft!!!

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