Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-04-19T13:04:00+00:00

    Almost a year on from the original post, Microsoft's only solution is "sit and wait". Meanwhile, an increasing number of my family accounts are being affected by this issue, most recently as of today, including my son who is in the midst of critical pre-university exams and relies upon a number shared family folders for materials to support this.

    A sit-and-wait solution is not acceptable.

    This has come in the first year of a 50% increase in the annual cost of a MS 365 Family subscription.

    This is not acceptable.

    This is not acceptable.

    I expect, at the very least, a refund of at least a portion of my subscription dating back to the date this issue became known, i.e. 8 June 2024.

    Microsoft, sort it.

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  2. Anonymous
    2025-04-18T19:41:16+00:00

    How do you know when the account is migrated? Where do you check?

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  3. Anonymous
    2025-04-17T23:00:48+00:00

    Congrats! I sure wish they'd migrate my account! Been out of commission for about 5 months.

    I purchased Mountain Duck, which "sort of" works, but the lack of folder sharing is killing our productivity!

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  4. Anonymous
    2025-04-17T12:20:10+00:00

    In reply to myself :-)

    Not sure if the press shaming MS helped but after nearly 1 year my account finally got migrated to V2 and I can use OneDrive in explorer again.

    I hoe that this follows soon for all the people on the thread

    Mike

    !

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