Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-10T12:12:24+00:00

    The issue of OneDrive shared folders turning into shortcuts in File Explorer is a known issue that remains unresolved. However, based on the information gathered from the community, there is a temporary workaround for Windows:

    First, log in to onedrive.live.com via a web browser. In the root directory of the folder shared with you, select any Office document, click the three dots - Open - Open in app.

    In the opened Office app, click File - Home. You can see the shared file you just opened under Recent. Right-click on it and choose "Copy path to clipboard".

    Open Windows Explorer, find "This PC" on the left, right-click on it and select "Add a network location". In the "Add Network Location Wizard", click Next and then click "Choose a custom network location".

    Paste the copied file path into the input box and delete the file name part (for example, if the copied path is https://d.docs.live.net/****/****/ABC.xlsx, you would delete ABC.xlsx and keep the previous part).

    Next, enter your OneDrive account username and password in the pop-up window, set a name for your folder, and click Next to complete the creation.
    For accounts with two-factor authentication, you need to create an app password when logging in at this stepAt this point, you can directly access your shared folder from "This PC" in File Explorer. There may be some delay, but this can serve as a temporary workaround while you wait for the issue to be fixed.

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  2. Anonymous
    2025-03-10T09:52:51+00:00

    same problem since beginning march 2025

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  3. Anonymous
    2025-03-09T15:40:56+00:00

    This did not fix it for me.

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  4. Anonymous
    2025-03-06T11:43:22+00:00

    Hey Mike,
    From my testing, I also have to agree with your findings.
    It seems that the version of OneDrive that is missing the "Search" option is, in fact, the newer version.
    What's strange is that I have made new accounts in trying to get around this issue, but they are made on the "Old" platform, and within a week or two, it doesn't happen immediately, they are migrated as well and become "broken".
    I'm actually surprised that someone mentioned earlier that they got a pop-up saying the user was being migrated. I haven't seen that on any of the accounts I work with, and I haven't seen anyone else post this.
    I wish we had some idea of how quickly this would be happening, so we'd know if to hold on for a few days, or look for other options.

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