This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I had a folder shared with me, and I could fully sync it to my own mac - all the office files were available offline on my own mac (word, excel, ppt). It appeared as a folder in Finder in the Onedrive folder.
Since yesterday the shared folder has disappeared from finder, and all the files are no longer on the mac. They don't show up in a spotlight search. The folder has been replaced by a url that opens the shared folder online.
The folder is fully available when I access Onedrive through the web.
I can also open the shared files on Onedrive through the native Mac apps, if they appear in recent files, or browse to "Online locations", but these only show the recent locations that I had accessed through finder. I can't browse the entire folder through an app.
I have tried the following:
Happening on both Mac M2 Air and Macbook Pro Intel, both have current versions of SW for both Mac and Office.
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The functionality finally started to work again on MacOS. I had to reshare the folder, but that is no problem.
Hallelujah!
Mat445, what do you do to solve this problem? On your Mac all shared folders return to appear like a folder or continue as a URL link?
I have the same problem. Today (2025 May 09) i can't sync any shared folders. I have a family M365 license and share many folders with some other family accounts, but i can't access any shared folder into Finder on MacOS. The folder appears like URL and when i click open a browser with the online content, but i can't access this files on Finder, like other files of my onedrive.
I already restart the MacOS, uninstall, clean all prefs and e re-install OneDrive, by downloading the latest version, but the problem continues.
Attached a print how the folder appears on my onedrive.
Macbook Pro 16-inch, 2019
macOS Sequoia 15.4.1 (24E263)
OneDrive Version 25.065.0406.0002
Shared folders returned for me. Firstly on Windows then 2 days later on macOS. On both OneDrive hanged on the process so I had to unlink and link the account again on each machine.
Just this morning, mine started working completely as before. I can access all my shared folders directly from Finder. I believe they are rolling out the fix in batches.
I recommend this step from OneDrive preferences:
1. Unlink this Mac
2. Uninstall OneDrive
3. Reinstall OneDrive from the App Store
4. Update your Mac, then log back in—everything should appear in Finder!
I have a windows desktop and share onedrive folders with my son and all of a sudden i lost access to the shared folder on my windows computer. I also have a mac and use shared onedrive folders and same thing happened today. I was previously able to see shared folders in Finder and today they were gone, and when I try to share by creating a shortcut in onedrive online i get a url instead of a folder. So it has happened to me on both a windows computer and a mac. Is the problem with onedrive?