Copilot not creating presentations from word documents...

Hi, I recently purchased a subscription for copilot pro. All my office apps are up to date and I can see the copilot button in the ribbon. The issue I am having is that copilot won't create a presentation in powerpoint form a file - it has no idea what I'm talking about. Has anyone experienced this and found a fix?

PowerPoint used for presentation.

>> Very poor form of MS to launch a product that has not been thoroughly tested.

I have two replies to that:

• I totally agree, and
• Welcome to the era of Move Fast and Break Things software development

As an enterprise customer, you should have access to support resources at MS that regular users don't, and since it appears that you meet all the criteria for full CoPilot availability, you might want to consult them. Isn't there someone assigned as a TAM, I think they call it?

I even tried to get a trial version of business standard, but, it does not help that I have Copilot pro, you got to buy "Copilot for Microsoft 365" - and that kost 30 dollar a month, but is only able to be paid for a year or 3. So then I quit it all and will be waiting for apples solution for personal use. The issue here is that personal users see Office 365, and go for the office package. But there is a way bigger software package for business and schools, that's called "Microsoft 365" and "Microsoft 365 education". This then seem to be a BIG misunderstanding or misguiding. For not to speak of marketing. It's not mentioned in any videos etc. Microsoft would gain so much users if they let this piece go in with copilot pro for personal use.

when will this be fixed? When buying copilot pro, we sure did buy it to make it easy to use make a presentation from file. And when I'm calling support, they have never heard of this issue. And they put me over from norewegian support to support for business, and they put me back, and I get a short message that they are busy now please call later. One thing for sure, apple got much better support. And this is misleading marketing. Why does it answer that I got to have work og school account, can't I be creating myself a presentation based on anything else I been writing? Stupid thing. If this is real. See it doesn't work for business also. Please make this work. I even baught Sharepoint because of this if that was the problem. It was NOT. Nice wrapping but no content. And this thread been going for months. And no solution.