Copilot not creating presentations from word documents...

Anonymous
2024-01-22T01:32:44+00:00

Hi, I recently purchased a subscription for copilot pro. All my office apps are up to date and I can see the copilot button in the ribbon. The issue I am having is that copilot won't create a presentation in powerpoint form a file - it has no idea what I'm talking about. Has anyone experienced this and found a fix?

Microsoft 365 and Office | PowerPoint | For home | Windows

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Steve Rindsberg 99,176 Reputation points MVP Volunteer Moderator
2024-04-01T15:16:07+00:00

Conor (and all the other folks who've been having trouble with this missing feature):

TL;DR: Those of us with regular Office subscriptions cannot use this feature.

Microsoft has done a less than stellar job of explaining the new CoPilot feature and which versions of Office get what features.

The ability to create a presentation from a Word file is only available to users who:

a) Have an ENTERPRISE license for Office 365, and

b) Whose enterprise bosses have paid the $30/month per user fee for CoPilot

The *specific* name of the required product is "Microsoft Copilot for Microsoft 365" as distinct from CoPilot or CoPilot Pro.

Here's a page that explains the requirements:

https://learn.microsoft.com/en-us/microsoft-365-copilot/microsoft-365-copilot-requirements

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  1. Anonymous
    2024-03-26T05:42:05+00:00

    I have the same issue. Microsoft shouldn't do this to their customers. What a dissapointment!!!!

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  2. Anonymous
    2024-02-20T05:34:52+00:00

    I unfortunately am having the same issue. I have MS 365 and added on Co-Pilot pro to specifically help me with professional deliverable quality decks and not only am I having trouble getting the program to help with detail and graphics slide by slide... I'm also unable to set up the deck in word or notes and have a presentation created in my company format.

    I need help creating a deliverable presentation this week and feel like if this was working correctly it might be helpful for the final product but I'm constantly running into issues and am spending more time trying to troubleshoot than building the deck I need to finalize... help! ;-)

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  3. Anonymous
    2024-02-08T23:01:28+00:00

    THANK YOU ... were you using the web version or the Office version? And was the document stored on OneDrive or somewhere else? It would be very helpful if you could copy/paste the entire prompt - I tried this: Create a presentation using file LMS_Meeting.docx and got this: Sorry, I don't know of a way to do that. Try rephrasing your request, or ask me about another feature. Maddening, but happy for you!

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  4. Anonymous
    2024-01-30T02:08:57+00:00

    I greatly appreciate and I second Conor's comment regarding the expectation that affected customers' money will be refunded.

    I am willing to assume that an error was made due to heightened competition and urgency for Microsoft to release Copilot, but it doesn't take away from the fact that many customers did not receive the features described to them.

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