Onedrive's downloading speed is tremendously slow

Anonymous
2023-12-25T08:19:57+00:00

Hi everyone,

I'm confused by the fact of Onedrive's downloading speed to be very slow. I'm trying to download my video file from Onedrive and the speed is 1 MB/s only, having internet channel speed 100 mbps. Download speed from competitor's servers (Mega.nz, FREE Plan) is 10 MB/s, which utilizes my whole channel. The funny thing is that the upload speed was 10 MB/s to Onedrive's servers, but the download speed is only 1 MB/s.

I've removed any limits on download speed in Onedrive app, updated the app, changed TCP congestion protocol to BBR, but the result is the same.

Attaching here the pictures:
Onedrive download speed

Mega.nz download speed

Speed test (Microsoft)

Speed test (Ookla)

I'm quite aware of other complaints on Onedrive's download speed, but still hope for a resolution. I've sent my question to Onedrive's tech team, but here I'm posting to:

  1. Get more ideas on how to solve this issue
  2. Attract more attention to the problem

Onedrive app version for Windows 64: 23.246.1127.0002

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-04-14T09:48:46+00:00

    My 2nd post in as many years (or should I say tears).

    I did that (removed reliance on OneDrive). Bought a Synology NAS, which becomes part of your home network (if you have a remote location you own, you could use that for additional safety).

    Synology comes with so many FREE apps for data access, use, and backup, as well as Cloud tools. Also has a plethora of security and encryption options if you want them. Using Tailscale (also free and easy to use) means my laptop, mobile phone, and NAS are invisibly VPN'd and I can access anything from anywhere in the world, instantly.

    I then use OneDrive as the last-ditch backup of certain data on my NAS. So I'm NO LONGER DEPENDENT ON MICROSOFT, unless I have my laptop and NAS both go down, in which unlikely case, I'll be grateful it's somewhere.

    The only reason I stay with them at all is because the $100/yr I pay for the Office365 for the apps and such, includes 1TB with OneDrive. Like it or not, Excel, PowerPoint, and Word are still THE standard, which is the only reason I pay for Office365.

    Short version: Synology NAS are a beautiful thing that not enough people think of as a solution or normal necessity (like a TV).

    Bonus: it's actually a 4-Core Linux computer with 18GB of RAM, and able to run many cool apps in "containers" which I'm still learning about.

    Noteworthy: True to their word, after the OP didn't respond in time, Microsoft did stop monitoring this thread, or at least haven't since responded since, meaning our decision to be notified of replies to this thread, is more of a venting forum than it is likely to get a change by MS. Some tips like Chrome Incognito, raising OneDive bandwidth limits, and off-hours usage are helpers at least, but not an acceptable customer satisfaction solution.

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  2. Anonymous
    2024-09-28T17:19:45+00:00

    Agreed Mike_W. I have gig fiber through AT&T, my client has 5gig fiber. a 27mb mp4 takes about 3 minutes to upload on their side and an equal amount of time on my side. No limits on OneDrive speed on either side and the client's IT folks assure me there is no firewall issue. On my side, I tested dropping all my security with no increase in speed.

    Something curious I've noticed. a 25mb mp4 transfers much slower than a 100mb mov file. This suggests to me that MS must be throttling certain file types to and from its cloud. Overall, the speeds are embarrassingly slow. This seems to be a philosophy with MS as they even throttle file transfers between drives on the same computer using Explorer. Just try to transfer a 1TB folder with 100 files in it between 2 m.2 drives.

    Dropbox is a much better option and I wouldn't use OneDrive if it wasn't for 1 client.

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  3. Anonymous
    2024-09-09T13:28:16+00:00

    I have the same problem this week... Asked BingAI and got a solution - Free Download Manager (FDM). I don't trust such software and use it on a virtual machine but it just showed freacking amazing result by occupying all my internet bandwidth. Just feed it with OneDrive shared link. If the link returns a webpage, start download with a browser and copy download link from running download into FDM.

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  4. Anonymous
    2024-08-28T15:32:44+00:00

    I wish it were that simple. I've tried VPN on/off/upside down/backwards/domestic servers/int'l servers/Cyndi Lauper servers. No difference.

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  5. Anonymous
    2024-08-03T02:48:52+00:00

    "372mb download, that'll be done in a few minutes"

    narrator: "in a most unsurprising turn of events..."

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