Onedrive's downloading speed is tremendously slow

Anonymous
2023-12-25T08:19:57+00:00

Hi everyone,

I'm confused by the fact of Onedrive's downloading speed to be very slow. I'm trying to download my video file from Onedrive and the speed is 1 MB/s only, having internet channel speed 100 mbps. Download speed from competitor's servers (Mega.nz, FREE Plan) is 10 MB/s, which utilizes my whole channel. The funny thing is that the upload speed was 10 MB/s to Onedrive's servers, but the download speed is only 1 MB/s.

I've removed any limits on download speed in Onedrive app, updated the app, changed TCP congestion protocol to BBR, but the result is the same.

Attaching here the pictures:
Onedrive download speed

Mega.nz download speed

Speed test (Microsoft)

Speed test (Ookla)

I'm quite aware of other complaints on Onedrive's download speed, but still hope for a resolution. I've sent my question to Onedrive's tech team, but here I'm posting to:

  1. Get more ideas on how to solve this issue
  2. Attract more attention to the problem

Onedrive app version for Windows 64: 23.246.1127.0002

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-08-08T23:41:51+00:00

    Hey Bryll,

    Thanks for your response. It wasn't helpful. As you can tell from the plethora of replies, we all have a razor sharp knowledge of computer technology, but also an experience of using Microsoft products on a daily basis. Just to clarify, that experience is painful.

    Every day I beg, on bleeding knees, hands clasped together with tears in my eyes pleading with my team and my clients to move away from any and all Microsoft products. My prayers are thus far unanswered.

    I'm currently rocking 10 kbps download speeds on a 4tb file at 00.34 in the morning. I dare you to talk to me about network congestion or background applications.

    What I am interested in, is borrowing the (surely) patented "Microsoft Time Machine" that allows, encourages and excuses download speeds and customer service reminiscent of 1983.

    I've always wanted to see Cyndi Lauper in concert.

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  2. Anonymous
    2024-08-02T11:35:43+00:00

    Today is August 2nd 2024. I have to download a 6gb photoshoot portfolio from a client's OneDrive for a job. I started the download yesterday. I have a 600 mb conection speed. The over night avarege download speed was lower then 1mb. It's has passed over 12 hours and it is not even close to 20%. I was sopposed to finish my work for this client today at 10 am. Right now is 8 am. I spent 30min doing a research regarding this problem. I'v found similar threads in diffente soucers dating back from 2019. Not one official response or aknoleg of the problem by Microsoft. Luckly I don't have any personal files on OneDrive and will never have.

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  3. Anonymous
    2024-06-24T01:39:38+00:00

    I have exactly the same problem. Download speeds of barely 100kbs which my bandwidth is at 150MBs down. Everything else works super fast on my connection but OneDrive I can barely download a file or work.

    Have tried all the advice and gone through all the settings and nothing works to speed it up

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  4. Anonymous
    2024-05-13T14:16:25+00:00

    Same imagine after yrs this is still an issue I need to work today but it'll take a week to manage storage like this, guess I'll get an account with a competitor since ms seems unwilling to fix.

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  5. Anonymous
    2024-04-06T15:00:09+00:00

    I’ve tried all the above. No matter how rippingly fast my upload or download speeds are throughout the “day,” OneDrive works graveyard shift. Literally and figuratively, the difference in both processing speeds is like “night” and “day.”

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