"Delete Shared Item?" Notification pops up every time files are deleted from OneDrive Shortcuts

Anonymous
2024-03-22T18:57:43+00:00

Starting from yesterday, we've encountered a significant change with OneDrive shortcuts in file explorer: whenever a user attempts to delete a file, OneDrive triggers a notification labeled "Delete Shared Item?." This notification inquires whether to "Keep Items" or "Delete for Everyone." It's crucial to note that this prompt halts OneDrive from synchronizing any further modifications made by the user or others. Only after a choice is made between keeping or deleting, does OneDrive resume processing any alterations to the folders.

Initially, I suspected this issue might be tied to the OneDrive setting "Notify me before many files that I delete on my PC are removed from the cloud." Nevertheless, altering this setting did not resolve the issue, as the prompt persists after each deletion attempt, regardless if it is just 1 file or a number of them are deleted.

Any suggestions you may have are greatly appreciated!

Microsoft 365 and Office | OneDrive | For business | Windows

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  1. Anonymous
    2024-03-28T17:30:02+00:00

    We have exact same issue and exact same angry end users. Feedback hub post takes me a blank page so can't give a plug there to help the cause but good idea so the right ppl can hopefully notice the issue.

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  2. Anonymous
    2024-03-28T16:01:36+00:00

    Created a feedback hub post, please upvote and maybe it will help get addressed: https://aka.ms/AAps76b

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  3. Anonymous
    2024-03-28T15:58:12+00:00

    Hi NC_662,

    When the issue first originated last week, the sync was paused until the prompt was cleared. However, since then it looks like our version was updated again and as of yesterday I saw items were syncing even though I had not selected to keep or delete yet.

    Thanks

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  4. Anonymous
    2024-03-28T04:19:22+00:00

    Same issue.

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  5. Anonymous
    2024-03-27T21:42:26+00:00

    need this fixed! same problem

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