Explorer.EXE This file does not have an app associated with it for performing this action.

Anonymous
2023-09-26T09:11:15+00:00

Hi all, if you have been getting this image/pop up

Explorer.EXE This file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the Default Apps Settings page.

We are pretty sure it is due to OneDrive.

What the issue is with it - we are not sure - any ideas on how to fix this, that would be great!

Once we find a fix, I will mark as solution so others can take a look and see

Thanks,

Microsoft 365 and Office | OneDrive | Other | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

46 answers

Sort by: Most helpful
  1. Anonymous
    2024-04-21T03:26:58+00:00

    We have several Windows 11 stations with M365 Business OneDrive running where this also happens, seem to be when we leave the computers alone for a bit. So when idle the computers are indexing etc. not sure if that would cause this.

    It must be a wider spread issue. Previous suggested fixed aren't working for us, so I'm posting to voice my concerns, hopefully a fix can be found.

    thanks,

    Uli

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-03-20T17:05:40+00:00

    Unfortunately, you're probably right about it probably being a false lead. That's a technical preview update (the "Microsoft would like you to voluntarily be a guinea pig to beta-test our monthly quality patches before we know they're .. quality 😅) that is offered in Windows Update every month - from December *2014*.

    https://www.catalog.update.microsoft.com/Search.aspx?q=KB3025096

    And, many people have reported this (I see it repeatedly in the log on my newest machine - manufactured and initially installed during 2024) as well.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-03-20T15:42:20+00:00

    We may have found a lead - probably a false one but the following screenshot

    Image

    Has around the same timing as when the user gets the explorer.exe issue

    It looks like it has an update that has failed to install on the PC through Windows update (KB3025096)

    We will look into installing it manually to see if this helps the user and then let you know

    Here is a blog about that update and the explorer.exe crash

    Windows 10 KB3025096 and KB3020111 Patches for Explorer Crashing (groovypost.com)

    The log file can be found c:\Windows\Logs\CBS\CBS.log

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-03-14T13:14:11+00:00

    I am having the same issue and came across the following article.

    Explorer.exe File Association Error After OneDrive Self-Updates - Microsoft Community

    Specifically, take a look at Luke Willis1's reply on February 9th in this thread which looks to be a reply from Microsoft support.

    Fingers crossed this fixes it.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-02-27T12:15:24+00:00

    For what it's worth, I've seen this problem intermittently for at least a year now, on multiple computers.

    All 64-bit. Some Windows 10, some Windows 11.

    At least one which has ONLY OneDrive for Business (that is, OneDrive from a Microsoft 365 Enterprise E3 subscription) configured - so the theory in one post about the problem being a bad interplay between co-running both the personal and business OneDrive clients probably can't explain all of the occurrences (though it wouldn't be at all surprising if that theory did explain some of the occurrences, of course; this one, very vague error may occur for more than one reason).

    I happened to notice this just now at a time when OneDrive was quite busy bringing cloud-available files to local: an image management program aimed at a directory full of photos stored on OneDrive, not yet sync'd locally. That image management program window hung so hard on the I/O that I had to switch to another user to kill the process (Windows wouldn't even allow another window/ the task manager to appear above that image management program window, even though screen lock/unlock worked fine, and right-clicking on the task bar would successfully bring up the task bar context menu; it was quite weird). (The issue has occurred many times over time; not always associated with that image management program; so that's just an example of how the OneDrive problem can screw up everything else, it's not a suggestion that the image management program is doing anything wrong at all).

    This most recent occurrence is on a brand new, original Windows 11 system that was just installed and set up less than one week ago, so "reset OneDrive", deconfigure, fix, etc, really shouldn't be related. It's almost surely a bug in the OneDrive client.

    Was this answer helpful?

    0 comments No comments