I am getting an error code 29 "Unable to update license" When attempting to sign into microsoft 365

Anonymous
2023-09-29T21:40:45+00:00

My computer is continusly asking me to sign into my microsoft 365 account through outlook or in settings. I put my password in, then 30 minutes later it asks for it again. Today I got the error message 29 stating it could not update my license. I checked to make sure it was active and my billing was updated and all was good. Please advise.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows

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  1. Anonymous
    2024-08-06T17:37:10+00:00

    Thank you. Fixed my problem which started when I changed my password on a different Microsoft email account (account #2) and also linked my cell phone number on that account with the same cell phone number that was already registered on my Microsoft 365 account (account #1). It didn't like this, suddenly linking my Microsoft 365 account to that other email account which does not have a paid version of Microsoft 365 attached to it. My apps (Excel / Word /etc) refused to acknowledge the paid version of Microsoft 365 despite showing that the apps successfully logged into that account. This program fix corrected the problem. Thank you again.

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  2. Anonymous
    2024-07-11T11:36:50+00:00

    Thank you! This seems to have fixed the problem. I really appreciate your help!

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  3. Anonymous
    2024-07-09T02:54:20+00:00

    Fixed this issue by:

    System Settings - Recovery options - Reset this PC - Keep my files

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  4. Anonymous
    2024-06-12T14:21:47+00:00

    Hi Chris

    This issue has been going on for many months. When is there a going to be a solution posted by Microsoft?

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  5. Anonymous
    2024-02-17T03:41:18+00:00

    Sounds like u r missing an office update and it is not applying.

    You can force the update from the File, Accounts, Update Button.

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