I am getting an error code 29 "Unable to update license" When attempting to sign into microsoft 365

Anonymous
2023-09-29T21:40:45+00:00

My computer is continusly asking me to sign into my microsoft 365 account through outlook or in settings. I put my password in, then 30 minutes later it asks for it again. Today I got the error message 29 stating it could not update my license. I checked to make sure it was active and my billing was updated and all was good. Please advise.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows

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  1. Anonymous
    2024-02-14T09:29:48+00:00

    Latest Windows updates now seem to have fixed the problem for me, but I did also have to disconnect and reconnect my Work or school account:

    Go to Settings >Accounts >Access work or school, disconnect the account, then click on Connect in front of Add a work or school account and follow other on-screen prompts to connect your device with Azure.

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  2. Anonymous
    2024-02-13T18:23:51+00:00

    Purcheds Copilot Pro but i didn't have the buttons in excel or word

    I did the whole update license didn't work there were some updates still nothing

    joined the insider beta and experimental there was an update but nothin

    i cancled copilot and purchased it again nothing

    theni got the log in problem code 29

    then i unstalled and completely downloaded again

    reinstalled still got the code 29 but I do now have the buttons

    but i still have the code 29

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  3. Anonymous
    2024-02-13T17:52:58+00:00

    Same issue after trying copilot. I have been in contact with support a few times over the last few days. No help. Now I am supposed to wait another 48 hours for a call back. Unacceptable.

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  4. Anonymous
    2024-02-13T12:52:11+00:00

    same issue

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  5. Anonymous
    2024-02-13T10:37:51+00:00

    Appears to be a known error... Error code 29 when starting O365 - Microsoft Community

    Experiencing the exact same issue with Office 365 and Copilot Pro.
    Fighting with it for days only to be advised by Level 2 this morning after pushing issue... Dang

    * Looks like removing Copilot will create more problems after reading this post. Cheers all

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