How do I dispute unauthorized charges

Anonymous
2023-01-26T12:15:33+00:00

I have 100’s of dollars of unauthorized charges for November 2022 & January 2023.

I’ve tried to contact you via phone & email.

Please help me!!!

Corky Toole

<phone number removed for privacy>

___@___.___

Microsoft 365 and Office | Subscription, account, billing | Other | Windows

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  1. Anonymous
    2023-06-21T19:38:20+00:00

    If it was a fraudulent charge then you should be working with your Financial Institution to have it reversed.

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  2. Anonymous
    2023-06-21T19:14:29+00:00

    Hello,

    I have spoke with your CS several times they are telling to reply back to the NO-Reply email box which I have with no response. My account was hacked by someone in brazil which I have an email confirming. I was charged over $600. I requested a refund which only a few charges were refunded since you only allow so many per year.

    This process should not be this hard for fraudulent charges.

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  3. Anonymous
    2023-06-12T21:48:48+00:00

    want to talk to a live person about unauthorized charges. This is ridiculous that you can not talk to a live person about this problem and get refunded. I am tired of trying to do it on the computer. My phone number is 515 230 3630

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  4. Anonymous
    2023-06-08T21:19:19+00:00

    same this is dumb..

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  5. Anonymous
    2023-06-08T15:11:33+00:00

    I received a call to renew . I stated I did not need it because I have it thru godaddy. I was charged on 5/19/23 and on

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