OneNote Sync Error (OneNote can't connect to the network. We'll try to sync your notes when the network is available. (Error code: 0xE000006B b6d09)

Anonymous
2023-01-13T20:54:31+00:00

Hello

Just recently, I have been getting this error on some on my OneNote notebooks and while I can force a sync, the process takes an exceedingly long time and does resolve itself only to reappear later in the day.

I have tried to copy sections into a new notebook only to have the problem reoccur.

OneNote can't connect to the network. We'll try to sync your notes when the network is available. (Error code: 0xE000006B b6d09)

I can open the notebook via the web app but the sections that do not synchronize show an error.

I am sure that the network is not the issue.

Microsoft 365 and Office | OneNote | For business | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

54 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-05-18T10:14:17+00:00

    I'm having the same issue but only when I use VPN connection to work.

    Interesting is that I can sync changes in created tabs / notes but when I create new it only sync tab but without content + shows sync errors.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-05-15T13:58:42+00:00

    Hello,

    The problem is not yet fixed. OneNote on my laptop is not syncing. I need this fixed right now.

    OneNote can't connect to the server. Sync will resume once we connect. You don't need to take any action. (Error code: 0xE000006B b6d09)

    Was this answer helpful?

    0 comments
  3. Anonymous
    2023-04-28T04:45:02+00:00

    Hello Brad,

    Thank you so much. I shall persevere / be patient!

    Regards,

    Ganga

    Was this answer helpful?

    0 comments
  4. Anonymous
    2023-02-01T01:27:37+00:00

    Hi respected Brad Semenko,

    Thanks for your valuable feedback and sharing updates with us and I really appreciate your effort and your precious time doing. 

    And I appreciate your kind words.

    It seems the problem occur in insider version. Yes, I think Microsoft will fix into next update of Office version. Meanwhile, you may also provide feedback to related Excel development team via Microsoft Excel feedback portal, so that they can get notice about it, and we are sure it will speed up this process.

    Your understanding and patience will be highly appreciated. I hope that you are keeping safe and well!

    Sincerely,

    Waqas Muhammad

    Was this answer helpful?

    0 comments
  5. Anonymous
    2023-01-31T15:27:39+00:00

    Hello Waqas

    I am on the latest insider build and the problem persists, but it impacts different notebooks at various times. I hope the OneNote development team is aware of the problem and is working to resolve it.

    Microsoft® OneNote® for Microsoft 365 MSO (Version 2302 Build 16.0.16124.20000) 64-bit

    Regarding reinstalling the semi-annual version, which would be a lot more trouble than it is so I will stick with the insider version for now.

    Thanks for your help.

    Was this answer helpful?

    0 comments