OneNote Sync Error (OneNote can't connect to the network. We'll try to sync your notes when the network is available. (Error code: 0xE000006B b6d09)

Anonymous
2023-01-13T20:54:31+00:00

Hello

Just recently, I have been getting this error on some on my OneNote notebooks and while I can force a sync, the process takes an exceedingly long time and does resolve itself only to reappear later in the day.

I have tried to copy sections into a new notebook only to have the problem reoccur.

OneNote can't connect to the network. We'll try to sync your notes when the network is available. (Error code: 0xE000006B b6d09)

I can open the notebook via the web app but the sections that do not synchronize show an error.

I am sure that the network is not the issue.

Microsoft 365 and Office | OneNote | For business | Windows

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  1. Anonymous
    2023-07-07T16:18:20+00:00

    I finally got my OneNote, notebook to sync. It's one that's stored in Teams (aka Share Point) so what I had to do was simply close it from the app itself, and click the OK button when it warned me that it couldn't sync. Then I went back into Teams, found that notebook again and opened it in the app. Everything syncs now.

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  2. Anonymous
    2023-06-24T20:43:05+00:00

    Not working for me! As not all pages from my notebook could be sucessfully synchronized with the server, I can't export my notebook, as OneNote does not allow to export notebooks with pages which are not fully synchronized!!

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  3. Anonymous
    2023-06-23T03:04:53+00:00

    Found a solution/workaround for when this happens. If you copy the notebook, close the old one, and reopen the new copy it will reset your sync. You may need to reshare the link with anyone else you want to work on the notebook. But this worked for me.

    1. Open the Notebook that you want to copy.  With the Notebook open …
    2. Click on "File" then "Export"
    3. Export Current:  Click on "Notebook"
    4. Select Format:  Click on "OneNote package (*.onepkg)"
    5. Click on "Export" to begin the copy process
    6. File Explorer opens---choose where the copy of the Notebook is to be placed (Ex. This PC, Documents folder or OneDrive, Documents folder).  Remember, if you want to be able to share this Notebook or access it from anywhere, it must be placed in OneDrive.  So, click on OneDrive, then Documents.
    7. "Open" the Documents folder and give the Notebook a new name--it must be different from the original name of the Notebook, then click on "Save"
    8. Open File Explorer again and find the Notebook with the new name.
    9. Double-click on it to unpack it.
    10. Click on "Create" to create the copied Notebook with the new name.
    11. Good Luck

    Dude! It worked very well here this! Since last week my OneNote wasn't syncing! I did this and worked well, but is funny because in the app says "not syncig", lol.

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  4. Anonymous
    2023-04-27T10:51:11+00:00

    Hi Waqas,

    I am wondering if you have any other advice on how to resolve this issue? I am hoping something may have been figured out in the last 3 months as I am having the same problem. It impacts one of my notebooks at the moment and all suggested methods have not resolved.

    Would be greatly appreciated if you could share any thoughts.

    Regards,

    Ganga

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  5. Anonymous
    2023-01-18T00:13:09+00:00

    Hi respected Brad Semenko,

    Thanks for your valuable feedback and sharing updates with us and I really appreciate your effort and your precious time doing. 

    And I appreciate your kind words.

    I think there is some section/page corrupt, that pretend to sync notebook.

    May I know have you tried go to OneNote Online create a new notebook in OneNote for web (online app) first, then copy and paste all content in OneNote Online then click "Open in desktop OneNote" from ribbon to open it in OneNote desktop client app. to see if the error message still appears.

    Your understanding and patience will be highly appreciated. I hope that you are keeping safe and well!

    Sincerely,

    Waqas Muhammad

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