OneDrive Will Not Run MacOS Catalina 10.15.7

Anonymous
2023-04-04T20:40:32+00:00

I have had Office 365, including OneDrive running on this Mac for several years. Yesterday, OneDrive updated itself (I have the Microsoft AutoUpdater set to automatically download and install updates) to version 23.061.0319. Following that update, it will not run.

I click on the icon in the launchpad, nothing happens

I click on the icon within Finder->Applications, nothing happens

I do not get an error message, there is nothing in the system log, it does not show up in application monitor, it seems to be just dead.

Here is what the system says about the OneDrive.app:

OneDrive:

  Version: 23.061.0319

  Obtained from: Identified Developer

  Last Modified: 4/3/23, 3:18 PM

  Signed by: Developer ID Application: Microsoft Corporation (UBF8T346G9), Developer ID Certification Authority, Apple Root CA

  Location: /Applications/OneDrive.app

  Kind: 64-bit

If I run Microsoft AutoUpdate, this is what it shows for Microsoft products:

None of the Office products is up to date (Word, Excel, PowerPoint, OneNote, Outlook). They are all on version 16.66 because the next version, 16.71 requires an OS Update, which will never come, because this macbook (Macbook Air, mid 2012) is too old and Catalina 10.15.7 is the most upgraded it can get.

Only OneDrive is up to date, v23061.0319, installed yesterday on 4/3/2023.

What can I do to get back to a previous version of OneDrive so that it works??? This sucks that it did not recognize that the most current version is not compatible with my laptop.

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2023-04-12T18:39:53+00:00

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  2. Anonymous
    2023-04-12T18:33:03+00:00

    Unfortunately it didn't work for me either.
    After the procedure all I get is the following error message:
    "Impossible to start OneDrive File on request
    reboot your computer and try again. Error code: -61"

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  3. Anonymous
    2023-04-12T13:52:50+00:00

    IMHO, the standalone installer is set to autoupdate and seems to be the only way to install an older version.

    The Apple Store versions seems to not autoupdate, as long as you disable the Apple Store auto update preference.

    I used Time Machine to overwrite the non functioning newest version with an rather older one and seems to work now.

    (It seems to be an App Store installed older one)

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  4. Anonymous
    2023-04-12T13:36:31+00:00

    i tried many other suggestions, both from this forum and the one i linked before, and this one was the only one that worked for me (OneDrive has been working as before all afternoon).

    This seems to have also finally worked for me. OneDrive has been running and synching OK for about 24 hours, which included a couple intentional shutdowns and restarts of the MacBook. But, of course, now I don't know how much I can actually trust OneDrive. If the problem reappears, that will be the end of me using the app. There are other options. This has been a horrendous experience for people who use and depend on OneDrive much more than I do.

    It's insane that we have had to go through so many contortions to hack our way to the solution of a problem which did not need to happen in the first place and which Microsoft apparently let happen intentionally. If, as another person recently posted, Microsoft will only be supporting OneDrive on Mac OS11 or newer from now on, so be it. We don't have to support you either, Microsoft.

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  5. Anonymous
    2023-04-12T13:29:37+00:00

    I have same problem on 2 Macbooks

    solution please

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