Junk Emails Suddenly going to Inbox Feb 2023

Anonymous
2023-02-20T11:38:13+00:00

Hi, I had my hotmail account for over 20 years and I never had an issue like this. As of this morning at 4am ALL of my junk emails are going to my inbox. No settings have been amended.

Since I've had this account for many years every 5 minutes I receive a junk in my inbox. Ive searched for a solution online but all I can see is for outlook and not outlook/hotmail 365. I've tried everything at this point, from rules to flagging wit no help. Has anyone experienced the same? Microsoft doesnt seem to have a customer service team to help?

Many thanks

Microsoft 365 and Office | Subscription, account, billing | For home | Other

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  1. Anonymous
    2023-04-18T07:34:40+00:00

    Just for the record, the problem has been solved for me. I check my junk mail folder every day and move messages that I want to accept to the Inbox where they will go in future. I average 20 junk emails a day, more at weekends.

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  3. Anonymous
    2023-03-29T01:08:26+00:00

    Be very careful amigos. I have had some of my recurring trusted senders e-mails show up in the junk mail folder. Be careful of what you block!!!

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  4. Anonymous
    2023-03-28T19:59:37+00:00

    I am having the same issue. It is a subset of spam that gets to the inbox, but nonetheless too much.

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  5. Anonymous
    2023-03-24T05:15:43+00:00

    Already they did. They asked for .eml samples and waiting for level 3 to revert. Also does anyone has the email address of the CEO. If anyone finds one do let us know. We will all email him so that we can at least get any traction on this.

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