Junk Emails Suddenly going to Inbox Feb 2023

Anonymous
2023-02-20T11:38:13+00:00

Hi, I had my hotmail account for over 20 years and I never had an issue like this. As of this morning at 4am ALL of my junk emails are going to my inbox. No settings have been amended.

Since I've had this account for many years every 5 minutes I receive a junk in my inbox. Ive searched for a solution online but all I can see is for outlook and not outlook/hotmail 365. I've tried everything at this point, from rules to flagging wit no help. Has anyone experienced the same? Microsoft doesnt seem to have a customer service team to help?

Many thanks

Microsoft 365 and Office | Subscription, account, billing | For home | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

287 answers

Sort by: Most helpful
  1. Anonymous
    2023-02-20T19:36:42+00:00

    I, too, suddenly have the same junk-into-my inbox problem after I did a Windows 11 restart yesterday evening.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-02-20T19:24:26+00:00

    I too woke up to this problem this morning. I thought it was a mistake on my phone. NOPE, it is dumping into my Inbox. Help!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-02-20T19:19:46+00:00

    Fingers crossed--it seems to be fixed. Last junk mail I received in my inbox was at approx 1240 EST.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-02-20T19:17:08+00:00

    Same here in Canada.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-02-20T19:13:01+00:00

    So was mine!

    Was this answer helpful?

    0 comments No comments