This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
When I open the Office app, only a white blank screen is displayed. This occurs on my laptop, and suddenly started showing the white screen on my PC as well. I'm running Windows 11 on my laptop and Windows 10 on my PC. I tried repairing it, then resetting Office, but that did not help. All of the apps work as expected like Word and Excel, only the Office app is exhibiting this behavior.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
You can use the online version just fine though! Just sign in to your office 365 account! Still needs to be fixed but unless you don’t have wifi this should not be a big deal.
Same problem. First happened on one laptop, and then the next laptop, but my desktop, window 10, office app works fine. Also they work on my iPads, iPhone, Android tablet, Android phone but NOT on window 11.
You can access it online too. Use whatever browser you use and go to and go to office.com there should also be a direct link to it in whatever online format you use for school. Through my school website I can click on email and office 365 and it brings me right there. It just means the app isn't working but you can still get to your schoolwork
Thank you. I can get into my files online, and open all of the component programs individually, but would like to get back to the Microsoft 365 screen with everything in one place.
Wish this could be fixed.
Yes! Bravo, Mr Soul. An adequate workaround until the fix comes in. It appears to keep track of my Office files, at least the ones on OneDrive and I can right click and choose the desktop app instead of the browser app for a fully functional tool.
Thanks much.