Word templates not opening as new documents

Anonymous
2022-02-07T06:40:36+00:00

https://answers.microsoft.com/en-us/msoffice/forum/all/word-templates-not-opening-as-new-documents/36dd51b5-b434-4f2b-85be-3db9aebd45eb?page=6

The thread was closed after this last post. Registry edits were suggested. That sounds quite easy compared to dealing with the ongoing file save problem.

Would you please tell me how to manually correct the file associations in the registry?

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2022-02-12T22:00:53+00:00

    I've already tried that twice. The thread in the first post links to the previous thread on this subject.

    The dotm_AUTO_FILE thing came up last time too. It seems relevant since it is odd and only appears for the file I have problems with.

    Google search brings up nothing for _AUTO_FILE. Any thoughts? I'm going to start searching the registry

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  2. Anonymous
    2022-02-12T07:18:51+00:00

    Something interesting... (off to bed. Will check back in the morning. Late here :)

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  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2022-02-12T06:50:58+00:00

    What do you see for the .dotm file type under Windows>Settings>Apps>Default Apps>Choose default apps by file type

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  4. Anonymous
    2022-02-12T06:03:12+00:00

    I don't have any with an all-cap extension. All-cap appears under the TYPE column of windows explorer.

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  5. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2022-02-12T05:55:44+00:00

    @NicholasMirro

    I note that the file that you had uploaded to Dropbox is IR-Shoulder.dotm with the extension in lowercase, which is treated on my system as a proper template with the correct icon. Can you upload the IR-Shoulder.DOTM file that appears in the File Explorer screen shot so that I can see how that behaves.

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