OneNote Error E000006B blg57

Anonymous
2021-09-06T00:25:30+00:00

Hi for the last 48 hours i have been getting this error in OneNote. i have the latest updates of software installed for both my mac and onenote on mac.

E000006B blg57

Any help would be very appreciated as its affecting my work, im a teacher and use this a digital workbook for my classes.

Microsoft 365 and Office | OneNote | For home | Windows

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Anonymous
2021-09-08T03:47:19+00:00

Just got this as part of my support case, looks like it should be OK now.

There was service degradation: OP283538

More info: Impact was specific to all versions of Microsoft OneNote excluding OneNote 2016 and web client. Windows 10 desktop client, iOS and Android mobile app versions were all impacted.

Final status: We've confirmed that a recent deployment intended to provide optimizations for service stability inadvertently introduced a regression in service logic, resulting in impact. We've reverted the affecting change and confirmed that impact is mitigated.

Start time: Wednesday, September 1, 2021, at 5:30 PM UTC

End time: Tuesday, September 7, 2021, at 7:00 PM UTC

Root cause: A recent deployment intended to provide optimizations for service stability inadvertently introduced a regression in service logic, resulting in impact.

The service is restored now.

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  2. Anonymous
    2021-09-07T22:22:49+00:00

    Seems like Microsoft have fixed the problem now (23:20 BST 7 Sep) as all notebooks are now syncing OK on the Mac and on my Android phone,

    Those of us who rely on OneNote to be a significant part of our digital life can now breathe a sigh of relief. It doesn't help that it they store them by default buried in a Sharepoint that is hard to get to, so having a backup of your OneNote notebooks is really quite hard.

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  3. Anonymous
    2021-09-07T14:40:45+00:00

    Same error with me on Macbook and iPad.

    Tried to re-signing in and relocate the note location in OneDrive.

    It's really causing problem to me because dental school just started and I cannot get the access to my note with different devices.

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  4. Anonymous
    2021-09-07T14:30:45+00:00

    I've been getting the error "OneNote can’t connect to the network. We’ll try to sync your notes when the network is available. E000006B blg5" for the last couple of days on:

    • A Windows 10 desktop PC running Version 16001.14326.20018.0 of OneNote for Windows 10
    • An iPhone using 16.52 (21080301) of the OneNote iOS app

    Both apps are displaying a sync error throughout the day and after any manual attempt I make to synchronize a notebook. I can open the notebooks via the OneDrive website without error. When I look at a notebook on the OneDrive website I can see that some of the changes I've made on the Windows 10 PC are present; therefore, at least some of the data has been synchronized despite the errors appearing in the desktop app.

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