OneNote Error E000006B blg57

Anonymous
2021-09-06T00:25:30+00:00

Hi for the last 48 hours i have been getting this error in OneNote. i have the latest updates of software installed for both my mac and onenote on mac.

E000006B blg57

Any help would be very appreciated as its affecting my work, im a teacher and use this a digital workbook for my classes.

Microsoft 365 and Office | OneNote | For home | Windows

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Anonymous
2021-09-08T03:47:19+00:00

Just got this as part of my support case, looks like it should be OK now.


There was service degradation: OP283538

More info: Impact was specific to all versions of Microsoft OneNote excluding OneNote 2016 and web client. Windows 10 desktop client, iOS and Android mobile app versions were all impacted.

Final status: We've confirmed that a recent deployment intended to provide optimizations for service stability inadvertently introduced a regression in service logic, resulting in impact. We've reverted the affecting change and confirmed that impact is mitigated.

Start time: Wednesday, September 1, 2021, at 5:30 PM UTC

End time: Tuesday, September 7, 2021, at 7:00 PM UTC

Root cause: A recent deployment intended to provide optimizations for service stability inadvertently introduced a regression in service logic, resulting in impact.

The service is restored now.

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  1. Anonymous
    2021-09-07T14:14:47+00:00

    Same problem here...

    Error E000007B here, I've made a copy of the onenote file using onenote web interface , and then error E000006B....

    Similar problems with Onenote 10.

    The funny thing is that onenote 2016 doesn't have any problem.

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  2. Anonymous
    2021-09-07T11:30:12+00:00

    No The issue is back again

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  3. Anonymous
    2021-09-07T11:03:11+00:00

    I am experiencing the problem across my MacBook, iPhone and iPad all on the latest operating system, this is so frustrating.

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  4. Anonymous
    2021-09-07T10:29:47+00:00

    Yes, the others also have tha same issue with the free version of one note application. None of the one note books are openning in the One note for Windows 10 app. The files are openning and syncing in web app and also in One Note only (Not the One note for windows 10 version). I also tried to backup and re upload the one note files and still One note for Windows 10 are not able to fetch the files. This problem also happens with the android app.

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