Microsoft powerpoint on Ipad Air keeps crashing

Anonymous
2021-06-20T02:23:33+00:00

Hello,

For the past week and a half, the microsoft powerpoint app on the ipad continuously has been crashing whenever I try to use it. Prior to this, it worked just fine but the problems started recently. It sometimes crashes when i try to open a powerpoint, and sometimes crashes mid note taking after working for several minutes. I use this app for class and I have an exam coming up, and it has been very frustrating trying to take notes when my latest notes keep disappearing every time it crashes. Is there any way this can be fixed?

I have looked at other people who have had the same issues. I have tried restarting the app, uninstalling and reinstalling, updating. None of it has worked so far. In terms of file sizes even presentations that worked perfectly before are crashing now. I cannot recall if there was an app update in the past week or so, but other than that there have been no changes to the ipad or powerpoint. My ios is up to date and so is the app.

Microsoft 365 and Office | PowerPoint | For home | iOS

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  1. Anonymous
    2021-06-22T13:12:26+00:00

    Hello All,

    I have the same problem on my iPad Pro running iPadOS 14.6 an Office version 2.50 (21061002). It is making powerpoint completely useless . I tested it also on my iPhone 7 running iOS 14.6. Sometimes you manage to keep powerpoint open for 30 to 60 seconds... Word and Excel work fine!

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  2. Anonymous
    2021-09-05T08:55:50+00:00

    @ Microsoft: this non responsiveness is unacceptable! Is there anybody who is willing or capable of reacting? We are your customers, we pay subscriptions, in their turn helping paying your salaries… this is unbelievable!

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  3. Anonymous
    2021-06-23T22:31:04+00:00

    Hello I have an I pad air 4th generation. Just installed the app for PowerPoint as well. The iPad is brand new, and I am also having this issue. I can’t even get the app to stay open now. It has gotten progressively worse. I have a student account with my university. Both the 365 app and PowerPoint app crash almost instantly. I need this to work for classes for my medical school, SOS!.

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  4. Anonymous
    2021-09-05T15:30:03+00:00

    Everyone that is having this issue needs to go to the app and submit a feedback response. Also, go to the app store and leave a low rating. This is the only way to get the ball rolling on getting them to fix this issue.

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  5. Anonymous
    2021-07-05T16:43:26+00:00

    Maybe helpful… it only seems to crash with PowerPoint files with handwriting.

    This being said, when can I expect a solution to this problem? I am a trainer/coach and PowerPoint is business critical for me. This bug is approaching one month now… I do pay a yearly subscription after all.

    Kind regards,

    Eddy

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