Microsoft powerpoint on Ipad Air keeps crashing

Anonymous
2021-06-20T02:23:33+00:00

Hello,

For the past week and a half, the microsoft powerpoint app on the ipad continuously has been crashing whenever I try to use it. Prior to this, it worked just fine but the problems started recently. It sometimes crashes when i try to open a powerpoint, and sometimes crashes mid note taking after working for several minutes. I use this app for class and I have an exam coming up, and it has been very frustrating trying to take notes when my latest notes keep disappearing every time it crashes. Is there any way this can be fixed?

I have looked at other people who have had the same issues. I have tried restarting the app, uninstalling and reinstalling, updating. None of it has worked so far. In terms of file sizes even presentations that worked perfectly before are crashing now. I cannot recall if there was an app update in the past week or so, but other than that there have been no changes to the ipad or powerpoint. My ios is up to date and so is the app.

Microsoft 365 and Office | PowerPoint | For home | iOS

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  1. Anonymous
    2021-08-13T05:05:43+00:00

    I am also having this issue! Despite re-starting my iPad, deleting and re-installing PowerPoint, and following the Microsoft recommendation from above, nothing has helped. The app keeps crashing and my work is not saved, which significantly affects my productivity.

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  2. Anonymous
    2021-08-11T18:36:35+00:00

    This is also happening to me as well. I have the new iPad Air and the powerpoint app crashes within 1-2 minutes of opening it. I can't even be on the app long enough to try to send my notes to a different app which is extremely frustrating as I am trying to study for medical school. Is there any update yet?

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  3. Anonymous
    2021-07-12T10:29:55+00:00

    Hi Louie,

    I am using an iPad 7th Generation with iPadOs 14.6 and I have the same problem on the Powerpoint version 2.50 (21061002). The app keep crashing especially when I am using Apple pencil to write notes in it. I noticed that this problem was occurred after the updating of iPadOs 14.6.

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  4. Anonymous
    2021-06-30T06:42:52+00:00

    Hi Louie,

    I had tried that before and tried it again upon your request. Result, Powerpoint crashed after less then a minute. Buy the way,, I am using the Office (All in one) App, not the separate Word,Excel an Powerpoint apps.

    Any other idea's because this is makes Powerpoint unusable for about 2 week now!

    Kind regards,

    Eddy

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  5. Anonymous
    2021-06-27T23:06:06+00:00

    Thanks for standing by on this concern. Just to inform everyone that we haven’t received any response from our Internal Support. We’ll update everyone on this thread as soon as we got some information or advise from them.

    Best regards.

    Louie

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