Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I can’t login
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
I got a new phone and cant login to Facebook now. The authenticator app didnt backup and save my Facebook credentials and now I cant get the 2 factor authentication code required. How can I recover this info?
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I can’t login
I can’t login into my Facebook account cause I don’t have the authentication code again and I had my mobile number with it
After I click ‘no access to these’ and ‘I cannot access my email’, I don’t see a prompt to fill out another email. It says ‘Something went wrong, please try again later’… goodness I’ll never get access back in!
For anyone looking to get around this, I found this on a Reddit thread and it actually worked.
I'm back into my Facebook account and have managed to disable 2FA on it.
"I found a fix. I tricked Facebook into thinking my account was hacked and needed to secure my account
Go to facebook.com on a computer(key info!), then click Forgot account? on the login page.
If prompted, find your account by entering your email, phone, username or full name and click Search.
Look at the list of email addresses listed on your account, click No longer have access to these?
Enter a new email that you know you can access and click Continue because it will receive a recovery code that you will need to enter. You will then reset your password and make a new one. After this you will be sent back to the approve login loop but worry not, go back to the email that received the recovery code and if by chance Facebook detects the password change as a hack activity, you will be sent a link to "Secure your account" and it's just smooth sailing after that. You might need to change your password again but after doing the "Secure your account" steps, I got to my news feed and also managed to login to my phone without having that approve login popup."
Hopefully it will all work for you.
Hey thanks for the info.. but, it will still ask for the 2FA code??
For anyone looking to get around this, I found this on a Reddit thread and it actually worked.
I'm back into my Facebook account and have managed to disable 2FA on it.
"I found a fix. I tricked Facebook into thinking my account was hacked and needed to secure my account
Go to facebook.com on a computer(key info!), then click Forgot account? on the login page.
If prompted, find your account by entering your email, phone, username or full name and click Search.
Look at the list of email addresses listed on your account, click No longer have access to these?
Enter a new email that you know you can access and click Continue because it will receive a recovery code that you will need to enter. You will then reset your password and make a new one. After this you will be sent back to the approve login loop but worry not, go back to the email that received the recovery code and if by chance Facebook detects the password change as a hack activity, you will be sent a link to "Secure your account" and it's just smooth sailing after that. You might need to change your password again but after doing the "Secure your account" steps, I got to my news feed and also managed to login to my phone without having that approve login popup."
Hopefully it will all work for you.