One Drive Not Working

Anonymous
2020-07-01T12:50:59+00:00

today my one drive is shown an error kindly help how to fix this

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here is https link

https://***-my.sharepoint.com/_layouts/15/Throttle.htm#1033

  [PII is masked by Gloria Li MSFT Support]****

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2020-07-29T07:42:30+00:00

Dear Customers,

Since we have been receiving great amount of issue report from those customers purchasing Microsoft 365 services from unauthorized channel, we would like to write a summary here so that all affected members can easily identify the problem and get the suggestions:

Problem background:

When Microsoft determines that you are using an unauthorized Microsoft 365 account, they will run fraud identification processes.

Users identified as fraudulent may:

  1. See a banner indicating that “Account deactivation. We’ve determined that this Office 365 account is unauthorized. This account will be closed on <Date UTC>, and you’ll lose access to your files and Office apps on this date”.
  2. have their content marked read-only and will not be able to create or edit content on their sites. Any synced content will also be marked read-only from the date of fraud identification.
  3. Users will lose access to any content (e.g., files, data or documents) stored in OneDrive, at the time specified in the notification you received. After the time specified, any content stored in the OneDrive associated with this account will be permanently deleted for data security reasons and your protection.

Suggestions:

Prior to the account deactivation, you have the option to do the following:

  1. Save your data: Prior to account deactivation date, move the content you don’t want permanently deleted to:
  2. A new or existing authorized OneDrive account
  3. Any other physical storage device you choose
  4. Another cloud storage provider

For impact users that accounts have been deactivated, we have limited resource to deliver more help. If you still have concern, we would like to suggest you:

  1. Contact your tenant admin to create a support ticket if they challenge the state of their fraudulent license.
  2. If you can't contact your tenant admin, contact Global Customer Service.

Reference:

Microsoft 365 account deactivation information

We sincerely recommend you purchasing Microsoft services from authorized channel to avoid security risk.

Regards,

Rena

[Last Modified on 8/23/2021 3:22 AM UTC]

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  1. Anonymous
    2020-09-16T05:27:36+00:00

    I was thinking that since posting our issues here yields no responses nor any solutions, will posting on facebook to bill gates, or microsoft site etc yield any responses from Microsoft?

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  2. Anonymous
    2020-09-09T18:44:51+00:00

    So I contacted the admin of my onedrive business (the organization), the admin says that Microsoft block their account because some users uploaded something illegal, I am one of their hundreds or thousands of users.  

    My problem is my onedrive business in their account have data on it. my data that is stuck in onedrive business is worth 200gb of memories, photos of my family. I will do anything just to retrieve it. My onedrive business username is ******@xxxx.live and the admin is called Kxxxx . I TRIED TO PURCHASE fresh onedrive business account but Microsoft says my account is already TIED to my organization.

    Please help me retrieve my data, memories. I will really appreciate your help. Talented MSFT supports. Love you.

    P.S.

    The organization admin already appealed to microsoft but its been already 3 months and the admin says it is HOPELESS that the admin account will be reactivated.

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  3. Anonymous
    2020-08-23T06:53:33+00:00

    Rena, Microsoft should have had a better verification system in place for admins when they created business accounts. I called the USA support team on numbers mentioned here https://docs.microsoft.com/en-us/microsoft-365/admin/contact-support-for-business-products?redirectSourcePath=%252farticle%252f32a17ca7-6fa0-4870-8a8d-e25ba4ccfd4b&view=o365-worldwide but they apparently can't do anything unless admins raise a support ticket. Throttling user accounts without prior notice and having no way of resolving the issue or recovering files is incredibly frustrating. It's a lapse on the part of Microsoft to let admins create accounts using unauthorized means in the first place. Not sure why users must suffer the consequences. The least that you guys can do is provide a grace period to download files from OneDrive and then shut down/throttle accounts that you have recognized as exhibiting suspicious activity.

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  4. Anonymous
    2020-08-10T19:42:42+00:00

    Same issue, would just like to have this resolved without having to get my admin involved. Think there are enough people here for them to realize, that this is a serious issue.

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