One Drive Not Working

Anonymous
2020-07-01T12:50:59+00:00

today my one drive is shown an error kindly help how to fix this

Something's not right

The page you requested is temporarily unavailable. We apologize for the inconvenience, please check back in a few minutes.

here is https link

https://***-my.sharepoint.com/_layouts/15/Throttle.htm#1033

  [PII is masked by Gloria Li MSFT Support]****

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2020-07-29T07:42:30+00:00

Dear Customers,

Since we have been receiving great amount of issue report from those customers purchasing Microsoft 365 services from unauthorized channel, we would like to write a summary here so that all affected members can easily identify the problem and get the suggestions:

Problem background:

When Microsoft determines that you are using an unauthorized Microsoft 365 account, they will run fraud identification processes.

Users identified as fraudulent may:

  1. See a banner indicating that “Account deactivation. We’ve determined that this Office 365 account is unauthorized. This account will be closed on <Date UTC>, and you’ll lose access to your files and Office apps on this date”.
  2. have their content marked read-only and will not be able to create or edit content on their sites. Any synced content will also be marked read-only from the date of fraud identification.
  3. Users will lose access to any content (e.g., files, data or documents) stored in OneDrive, at the time specified in the notification you received. After the time specified, any content stored in the OneDrive associated with this account will be permanently deleted for data security reasons and your protection.

Suggestions:

Prior to the account deactivation, you have the option to do the following:

  1. Save your data: Prior to account deactivation date, move the content you don’t want permanently deleted to:
  2. A new or existing authorized OneDrive account
  3. Any other physical storage device you choose
  4. Another cloud storage provider

For impact users that accounts have been deactivated, we have limited resource to deliver more help. If you still have concern, we would like to suggest you:

  1. Contact your tenant admin to create a support ticket if they challenge the state of their fraudulent license.
  2. If you can't contact your tenant admin, contact Global Customer Service.

Reference:

Microsoft 365 account deactivation information

We sincerely recommend you purchasing Microsoft services from authorized channel to avoid security risk.

Regards,

Rena

[Last Modified on 8/23/2021 3:22 AM UTC]

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  1. Anonymous
    2021-08-25T04:56:37+00:00

    Good afternoon, how do we know if the tenant has already been identified as a fraud? I can access my account but when I enter OneDrive I keep getting the message that the page is temporarily disabled and that I should come back in a few minutes; this already since June 2020.

    How can we report fraud?

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  2. Anonymous
    2020-11-24T16:27:03+00:00

    clicking every day on "I have the same question" and leaving negative feedback (one star) in Rena answers

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  3. Anonymous
    2020-08-07T05:30:28+00:00

    I am sorry but I dont think threatening them like that would work because we are end users, we really dont have the right to even do that. 

    The law is never a threat~~ and GDPR has created: a timely manner timeframe to resolve issue + a right to access your data for any EU citizen (I don't know about other countries).

    I would like to re-cap what happened:

    • 26 Jun 2020: "Something's not right" error shows up. NO prior notice, nothing.
    • within weeks: the relayed information here on the forum is that: OneDrive has been patched with new features + the servers are under heavy constraints due to COVID-19.
    • 5 weeks after the incident: Rena officially recognizes a "third party sourced" problem, but the data is still barred from access, the solution offered is admin-centric.

    Their "admin-only policy" has been very painful: 6 weeks without access is quite enough. I have very important data in there. I am fed up, & had some nights without sleep too. I want to move on as well!

    The license acquisition issue is a something between Microsoft and the admins. If the so called "admins" found flaws in their system I have nothing to do with it. At the end of the day the service was accessed through the official "portal.office.com" website, and not via "one-day-microsoft-will-steal-your-data.com"!

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  4. Anonymous
    2020-08-05T16:56:53+00:00

    Dear Microsoft Agent,

    We're all decent people here. In Microsoft's business model, you have enabled organizations to obtain a business license for office and onedrive. But you probably did not think anyone would take advantage of this to arbitrate and sell the license in parts to third parties. You probably discovered this too late and now you are punishing the third party who innocently purchased an option to use the onedrive cloud instead of the one who did it. This is unreasonable and unfair.

    We do not ask you to be committed to what we have been promised by the sellers. We do expect you to allow us to have what belongs to us by law. You hold our property without our consent and prevent us from accessing it.

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