Updating office and getting an error message (Office for Windows)

Anonymous
2020-02-11T19:34:37+00:00

I have tried to open a word / excel document. 

It says it is updating, please wait a moment. 

After a few minutes I get a message saying: 

WINWORD.EXE - Application Error - This application was unable to start correctly (0xc0000142). Click OK to close the application.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2021-04-04T03:39:24+00:00

    I have the same problem. Quick repair and online repair only work temporarily.

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  2. Anonymous
    2021-03-31T00:42:09+00:00

    I find that I am having problems with Win 10. MS Edge, and Powerpoint. It worked fine till 3 am today (3/30). Then an update went through the computer and a restart.  I can access the MS tools only if I go through the tools on the MS site. My subscription is paid annually through the same university I have been at for the last three years. I can access it on my phone, but not the laptop.  Awkward as I needed to do a verbal presentation of my project at 11 am today. I am not mad; stuff happens. But, I have 4 weeks left of online and on-campus classes, and it would be useful if someone could steer me in a good direction.

    Thanks.

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  3. Anonymous
    2021-03-16T09:45:07+00:00

    I have a user in the company I work for, that keeps having the same issue.

    Office reports it is updating, and then errors (0xc0000142) .

    I've tried disabling sleep mode , online office repairs, new user profile, completely uninstalled office and re-installed/updated.

    She has an identical computer / OS / drivers / BIOS / Group Policy settings / AV / software to all other computers in the company, accesses files that other colleagues use.

    Yet she is the only one with the same recurrent issue. It's incredibly frustrating that I can't permamently fix this for her. Only temporary solution that works is an online repair. Seems to fix it for a week or so, then the problem recurs.

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  4. Anonymous
    2021-03-13T02:32:07+00:00

    I personally think Office just wants you to put out some more money to update the program.... They should not have that control once you have purchased one of their products. Unfortunately no money in that.

    thanks

    I have the latest version. Still have all these problems at various  times.  :(

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  5. Anonymous
    2021-03-12T10:42:19+00:00

    I personally think Office just wants you to put out some more money to update the program.... They should not have that control once you have purchased one of their products. Unfortunately no money in that.

    thanks

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