Updating office and getting an error message (Office for Windows)

Anonymous
2020-02-11T19:34:37+00:00

I have tried to open a word / excel document. 

It says it is updating, please wait a moment. 

After a few minutes I get a message saying: 

WINWORD.EXE - Application Error - This application was unable to start correctly (0xc0000142). Click OK to close the application.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2021-03-09T11:15:57+00:00

    Did have same problem.

    Used your advice.

    Then had to sign in with program key.

    Nice way for Microsoft to appear to be doing you a favour then jamming it to you.

    Luckily I still had program key.

    Thanks for your help.

    t

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  3. Anonymous
    2021-02-18T15:47:16+00:00

    This is a recurring problem with many users reporting it.

    When will Microsoft have a permanent fix?????

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