Updating office and getting an error message (Office for Windows)

Anonymous
2020-02-11T19:34:37+00:00

I have tried to open a word / excel document. 

It says it is updating, please wait a moment. 

After a few minutes I get a message saying: 

WINWORD.EXE - Application Error - This application was unable to start correctly (0xc0000142). Click OK to close the application.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2020-10-24T15:33:12+00:00

    Thanks, it worked for me!!

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  2. Anonymous
    2020-10-22T04:02:34+00:00

    I have tried to open a word / excel document. 

    It says it is updating, please wait a moment. 

    After a few minutes I get a message saying: 

    WINWORD.EXE - Application Error - This application was unable to start correctly (0xc0000142). Click OK to close the application. 

    I have this error for the second time now. If I try to launch any Office app the error occurs.

    The suggestion to 'repair' does not work. (it puts a tick beside the button but that is all)

    I tried to Uninstall Office and got the same error.

    I can't work from home like this and there is no information I can find that is any good.

    Looks like I have to return to Office 2016

    :-(

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  3. Anonymous
    2020-10-17T05:30:53+00:00

    Dave M121  Thank you so much for your fix. I first went into some kind of Microsoft chat with a technical assistant and was supposed to go to a technician but "first $1 for a 7-day trial."  Then $49 a month.  What the heck?  So I discovered this site instead and went through the steps you suggested. They worked like a charm. I was almost in tears, thinking I would have to take my laptop to the Geek Squad on my only day off. You are a real life saver! And you don't cost $49 a month..haha!

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  4. Anonymous
    2020-10-09T03:18:49+00:00

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  5. Anonymous
    2020-10-08T22:32:41+00:00

    Thanks Dave

    This worked for me too with Office 365 on multiple occasions now.

    Microsoft, are you monitoring this? Please fix it.  I rely on this software for my business and getting up in Australia for early training sessions with US clients is frustrated when I can't run PowerPoint to screen share due to this issue.  Very frustrating that this appears to be well known, but is unresolved.

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