Updating office and getting an error message (Office for Windows)

Anonymous
2020-02-11T19:34:37+00:00

I have tried to open a word / excel document. 

It says it is updating, please wait a moment. 

After a few minutes I get a message saying: 

WINWORD.EXE - Application Error - This application was unable to start correctly (0xc0000142). Click OK to close the application.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

137 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-10-08T11:47:33+00:00

    Hm I think this has happened to me.

    Generally I found it best to restart and then do the online repair immediately. (Could be slow still)

    I assume there is some process hanging around otherwise. (Generally I had already tried to open an Office product, got the error and gone for the repair.)

    Your milage may vary!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-10-08T11:33:24+00:00

    I had these messages for the first time today. I followed the suggested fix, but after clicking Online Repair the message appears Close Microsoft Word. But it isnt open (and won't open!) What next?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-10-06T04:06:56+00:00

    I also have been having the same problems that everyone else has mentioned. Please Microsoft, Please please please fix this recurring problem.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-10-05T13:08:30+00:00

    Has anyone been able to verify if 1) a windows update or 2) a .Net framework update , as previously mentioned in these posts has helped? There didn’t seem to be any specific on the updates in the posts.

    Also to add a +1 to this issue which seems to happen every other day.

    The repair is slow and then within a day to two you have to do it again!

    Tried both types of repair, register dlls and various other ‘solutions’ as mentioned in other threads.

    Please fix this.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-10-01T15:49:14+00:00

    Once again I had to do the following to open my office products

    Open Control Panel - Programs and Features

    Click Microsoft Office in the list of installed applications

    At the top, click 'Change'

    On the resulting dialog, click 'Repair' - choose the Online Repair, it is a comprehensive fix.

    Is there a permanent fix so I don't have to do this all the time???

    Thanks

    Dan

    Was this answer helpful?

    0 comments