Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
If you have a question about using Word, you should start a new thread in this forum and ask your question.
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I have tried to open a word / excel document.
It says it is updating, please wait a moment.
After a few minutes I get a message saying:
WINWORD.EXE - Application Error - This application was unable to start correctly (0xc0000142). Click OK to close the application.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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If you have a question about using Word, you should start a new thread in this forum and ask your question.
Thank you so much! This fixed my problem, you saved my paper! I appreciate it!
Of course, being forced to reinstall Office every day isn't normal, and it is a fairly unusual problem.
Which type of subscription are you running? Family or Personal (for home users) or one of the professional/business versions?
Remember that you are not communicating directly with Microsoft here; most contributors are volunteers.
So this morning, Office updated and now I can't open any Office document. I get an error message.
Tried to repair the software but that didn't help.
I decided that since the problem wasn't getting fixed easily, I would de-install the Office package and re-install it completely. I tried de-installing and it won't let me. It says that Excel is open and I must shut it down. Excel ISN'T open (I looked in Task Manager - the app is not open!). I tried restarting the system multiple times. Now I can't even de-install Office in an attempt to fix the system.
Help!
Office updated this morning and now none of the apps work anymore. They will not open. I tried the solution proposed here and Repaired Office. Now the app, which was several Gigs in size, is down to 10 Mb. That can't be right? Word, Excel, Power Point, Outlook - all for 10 Mb? And I still can't open the apps!