Cannot enable OneDrive 'Camera Upload'

Anonymous
2020-03-28T14:38:24+00:00

Hello,

I want to free up space on my Samsung Galaxy Note 10+.

When I try to enable 'Free up space on the device' in the OneDrive app, I get the message:

'Camera upload must be enabled ...'

The problem is that there is no camera upload setting anymore.

Or am I missing something here ...?

I use the latest version of Android and version 6.1.1 of OneDrive.

Thanks!

Microsoft 365 and Office | OneDrive | For home | Android

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  1. Anonymous
    2021-05-01T21:06:58+00:00

    Dear Humbledoore,
    Thanks for participating in the Microsoft Community. I'm an Independent Advisor and I'll help you.

    In order to activate that feature, try this:
    In the OneDrive app, tap the Me icon in OneDrive app for iOS at the bottom of the app, then tap Settings, next Camera upload and Set Camera upload to On.

    "Important: Camera Upload can only be used on one account at a time. If you are also a OneDrive for Business user, select the appropriate Camera upload account." Normally this feature only works with personal accounts, doesn't works with School or business accounts.

    See more information in below link:
    https://support.office.com/en-us/article/automa...

    Do not hesitate to ask if you need more information.
    I hope it has been useful to you.
    Regards,
    Renzo.

    This doesn't work...I have allowed my camera...and followed your steps and this doesn't work for me either.....but yet I've paid to have 1tb account.....

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  2. Anonymous
    2021-04-21T23:07:32+00:00

    I have the Note 10. 

    Go to Samsung cloud. 

    Open Samsung cloud settings. 

    go to the bottom with the account links. 

    unlink to Microsoft. 

    Wait. 

    reopen Samsung cloud and relink the accounts.

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  3. Anonymous
    2021-02-11T03:52:44+00:00

    Thank you so much!! You are a lifesaver.

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  4. Anonymous
    2020-07-19T23:51:48+00:00

    camera is not working

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  5. Anonymous
    2020-07-04T14:54:03+00:00

    problem my camera

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