Cannot enable OneDrive 'Camera Upload'

Anonymous
2020-03-28T14:38:24+00:00

Hello,

I want to free up space on my Samsung Galaxy Note 10+.

When I try to enable 'Free up space on the device' in the OneDrive app, I get the message:

'Camera upload must be enabled ...'

The problem is that there is no camera upload setting anymore.

Or am I missing something here ...?

I use the latest version of Android and version 6.1.1 of OneDrive.

Thanks!

Microsoft 365 and Office | OneDrive | For home | Android

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  1. Anonymous
    2021-07-02T19:40:38+00:00

    Thank you for this - I had to remove my OneDrive account from accounts in settings then log back in and I was able to use Camera Upload again and it seems to be working (finally!)

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  2. Anonymous
    2021-06-01T11:41:55+00:00

    Hi

    I have a similar problem with my camera upload on a Samsung A51. I have the camera upload button but when I try to switch it on it tells me that my camera upload is paused and that I need to give OneDrive permission access my photos and media. When I select the open settings option from this message the permission is already granted.

    Any suggestions on what to do next would be appreciated.

    Thanks

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