Cannot enable OneDrive 'Camera Upload'

Anonymous
2020-03-28T14:38:24+00:00

Hello,

I want to free up space on my Samsung Galaxy Note 10+.

When I try to enable 'Free up space on the device' in the OneDrive app, I get the message:

'Camera upload must be enabled ...'

The problem is that there is no camera upload setting anymore.

Or am I missing something here ...?

I use the latest version of Android and version 6.1.1 of OneDrive.

Thanks!

Microsoft 365 and Office | OneDrive | For home | Android

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  1. Anonymous
    2021-01-13T14:37:01+00:00

    Dear All,

    I had the same problem on my Samsung Note10 Lite, and chanced upon a solution. Do Try this sequence: -

    1. On Samsung Phone, go to Settings > Accounts & Backup
    2. Scroll down to your onedrive account ID and tap the onedrive icon.
    3. In the next 'OneDrive' screen page , Click 'Sync Account'.
    4. On the  'Sync Account' screen page tap 'Media Storage' to initiate sync.

     I find that the above actions seem to have enabled (in OneDrive app settings), the options of 'Gallery Sync' as well as 'Clean Up Space on your device', which were unresponsive / greyed out, erstwhile.

    Hope this helps...

    Regards

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  2. Anonymous
    2021-01-11T13:33:15+00:00

    In my case I removed Samsung account from my phone and 'camera upload' was available again in onedrive app.

    I remember recently resetting my Samsung account on my phone but don't remember allowing it to automatically upload photos from camera to samsun cloud. I guess Samsung cloud backup disable ability to upload to onedrive from camera.

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  3. Anonymous
    2020-12-24T14:34:15+00:00

    From all I've read this is by design as MS only allows or sees a need for one service to backup photos to Onedrive.  Choose Samsung gallery backup and the other will be is turned off for photos. I really don't see the need for the samsung gallery backup if native Onedrive does the task perfectly.

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  4. Anonymous
    2020-12-24T10:51:36+00:00

    It seems like the issue gets resolved only when samsung account is removed but when you try to add it back then the upload will turn off again.

    Samsung + Microsoft, are you guys going to fix this  :)  ?

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  5. Anonymous
    2020-12-22T19:36:07+00:00

    Hi, this behavior is by design after the fact Samsung switched regarding Gallery Sync to OneDrive.

    If you look in the Samsung Gallary application you will be forwarded to the OneDrive application.

    And see in the folder "..\Pictures\Samsung Gallery\DCIM\Camera" for example the files synced.

    Sometimes it stops and I found it helpful to toggle the switch as talked about by RedBentle.

    This switch will be toggled off again but in my case it started the resync process where it stopped.

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