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My users have been suffering with this every day since we were forced to use OneNote Windows 10 after MS ripped it out of the Office 365 installer. We are rolling out Teams and heavily rely on OneNote to "print" documents into the Team Notebooks. I have called o365 support, they told me I now have to pay Windows support since our problem is in OneNote Win 10 and not OneNote 2016 so they no longer support OneNote. I have submitted feedback via the OneNote Win 10 app, I've submitted in UserVoice, I've commented on other's questions here and also in other's user voice submissions. I've seen no response from anyone on the OneNote team as to why such a fundamentally simple problem ever made it into the wild and why no one will fix this simple problem.
What is probably most frustrating is that if we print to OneNote 2016 this worked perfectly every time. If we print the same document to OneNote Win 10 app, it fails EVERY time.
Anyone out there ever print to OneNote Win 10 and see their document cut off on top/bottom left/right margins? Anyone here on the OneNote team, ever use ONeNote and try to print a document to OneNote win 10?
Buehler?.... Buehler?...
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hey Chris,
I've got the same issue, and would also like microsoft to solve the problem. Another work around that has worked for me is to print to PDF and then insert the printout into OneNote. This is not ideal, but it a works.
Hoping Microsoft fixes this issue asap.
Josh
I can absolutely give you more time to look into this. That is all I really wanted! Anything you can do to help or investigate or bring this to the attention of people who can fix the problem is better than having you throw me over the fence into the black hole of "User Voice". Please keep looking into this and please keep me posted of any progress.
Thanks you,
Chris
Hi Chris,
I can understand your feeling because it does not convenient for you to change all existing documents. Can you allow me more time to communicate with the related team once again? I’ll try to deliver your concern and see whether they will have new decisions.
Before the final reply from them, please temporarily use print to OneNote 2016 as the workaround. It’s able to use OneNote 2016 and OneNote for Windows 10 at the same time. And the new added printer content will be synced from OneNote 2016 to OneNote for Windows 10.
In the meantime, for the UserVoice link for this case, both Word or OneNote section is proper for this case. Because this issue is related to the interaction between Word margin and Print to OneNote for Windows 10.
Really appreciate your attention and comments to our products. Your voice is always very important to us.
Best Regards,
Rena
Hi Chris,
We appreciate your patience to wait for our updates. After confirming with the related team, it is not recommended to make content exceed the margins. We understand that there are different results among print to PDF/printer/OneNote 2016/OneNote for Windows 10, but the expected behavior is to keep content within the margins to avoid the cut off issue.
If you till have strong concern about this, we would suggest you submit a suggestion via our UserVoice, this is the best platform to let the product team hear from you. Sorry for the inconvenience and we really appreciate your understanding,
Best Regards,
Rena
Hi Chris,
Thanks for all the information you provided, and we appreciate your report about this case. Tina has transferred this thread to me, and I will keep following this case for you.
Based on our test with both your test document and our own created document, we can reproduce this behavior as yours. The only workaround is to put all the content inside the margin range or use OneNote 2016 temporarily. We need to confirm this behavior with related team about this case. This may take some days to get response. But we will post back once we get any updates from them.
Sorry for the inconvenience again.
Best Regards,
Rena