Microsoft Office 2011 Mac 64 bit upgrade

Anonymous
2018-04-17T05:17:01+00:00

I purchased Microsoft Office 2011 along with the purchase of my MacBook.  I did an upgrade yesterday only to find that Office 2011 will only run on 32 bit.  The upgrade now requires Microsoft Office to run on 64bit.  I read in many places that Microsoft has no intentions of supporting this upgrade so therefore, I can no longer safely use this software, that I purchased, on my mac.  Microsoft is forcing me to purchase something I have already purchased earlier.  I do not care if there are newer versions of Microsoft Office.  I purchased Office 2011 and Microsoft should still honor that purchase by providing the 64bit upgrade.  I contacted support thru their chat box and was only directed to this site where I can look up or post my own questions.  Really great customer support Microsoft! Thank-you! NOT.  I wish to have a refund or a product key to another Microsoft Office that will run on Mac at 64bit. I'll be holding my breath awaiting even more outstanding customer service.

Microsoft 365 and Office | Install, redeem, activate | For home | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

132 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2019-11-16T03:26:34+00:00

    I was too frustrated by MS and Apple for inaction on this matter. My other venerable apps like Creative Cloud that is still 32bit has had spme problems with macOS Catastrophe. So, IMHO, this is probably the biggest thing to be aware of as "important" stuff, like MS Office 2011, might not work for you on Catalina. Is there a list of software somewhere? Not sure. There might be some kind of "checker" program out there. It just forced me to uninstall Office from my Mac. Heart broke ¯\_(ツ)_/¯

    Was this answer helpful?

    0 comments
  2. Anonymous
    2019-11-05T22:36:56+00:00

    If anyone can do that, I’ll be first in line to make a donation so I can have a share.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2019-11-05T19:55:02+00:00

    > 2 32 bit programmes

    Can you run 32-bit Mojave in a virtual machine on 64-bit Catalina with "adequate" performance?

    Was this answer helpful?

    0 comments
  4. Anonymous
    2019-11-05T19:53:53+00:00

    Any programmers who would know how difficult it would really be for them to recompile Office 2001 for 64-bit?  Has Apple removed any APIs that would necessitate changes to the code?

    Was this answer helpful?

    0 comments
  5. Jim G 134K Reputation points MVP
    2019-11-05T14:53:16+00:00

    Hi Bonzi

    You can restore your Mac to pre-catalina and continue to use the software in the operating systems that it runs in.

    Restore your Mac from a backup - Apple Support

    Was this answer helpful?

    0 comments