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I purchased Microsoft Office 2011 along with the purchase of my MacBook. I did an upgrade yesterday only to find that Office 2011 will only run on 32 bit. The upgrade now requires Microsoft Office to run on 64bit. I read in many places that Microsoft has no intentions of supporting this upgrade so therefore, I can no longer safely use this software, that I purchased, on my mac. Microsoft is forcing me to purchase something I have already purchased earlier. I do not care if there are newer versions of Microsoft Office. I purchased Office 2011 and Microsoft should still honor that purchase by providing the 64bit upgrade. I contacted support thru their chat box and was only directed to this site where I can look up or post my own questions. Really great customer support Microsoft! Thank-you! NOT. I wish to have a refund or a product key to another Microsoft Office that will run on Mac at 64bit. I'll be holding my breath awaiting even more outstanding customer service.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Microsoft updated Office 2016 to 64-bit, and Office 2019 is also 64-bit.
If you have Office 2016 or Office 2019 32-bit versions, download the free update tool:
Install and then run AutoUpdate to bring your installation to current update level, then restart your Mac. This is a free update..
As so many have stated on here Microsoft fails to keep another agreement and is trying to weasel more money out of people that already purchased their product. This is the reason I moved to apple in the first place. I transferred everything to Numbers. Not a bad program. Takes a little bit to figure it out but once you do it does everything I need it to. Was going to learn to use it earlier but once your stuck in a rut I guess it's easier to take the easy path. Thanks Microsoft for giving me incentive to figure out more ways to avoid buying your products.
Hi Logknow. The problem is, that i have an Imac from 2017, so off course i want to enjoy the benefits from the newest software, and it costed my office package from 2011. So for know i am stuck with the second best option, which are the apps from apple, which are ok, but just not the same as the office package.
Apple or office are forcing a ton of people to upgrade their office package again for 200 dollars, so that's what i call good business for them, and horrible business for customers.
Well, i might as well just live with it. This is out of my hands, there is nothing i can do. They wanted control, they got it.
Hi Logknow, fellow old timer!
Corel is not out of business. You can buy Corel WordPerfect for Microsoft Windows 7 through Windows 10 from Amazon.com and many other retailers. Corel abandoned the Mac, but they still offer WordPerfect for Windows.
You're correct that Lotus AmiPro bit the dust. That happens in a free market, sometimes.
Microsoft no longer sells or supports Windows 7.
Office 2011 will run in perpetuity as long as you don't pull the rug out from underneath by dumping the operating systems on which it runs.
That's a shame, being not able to launch our purchased apps because there are not 64-bit comptable....