Error- the name in the end tag of the element must match the element type in the start tag

Anonymous
2018-01-14T04:12:40+00:00

Hi, never really posted in one of these things before I this is sort of an emergency, I have an important document due in a few days for uni and all was going good until I encounter the error 'the name in the end tag of the element must match the element type in the start tag' which is preventing me from opening my document.

Naturally when I encounter this error I googled and attempted many fixes and have been attempting to edit the document.xml file for around 4 hours now to no avail.

I would greatly appreciate some help in how to overcome this error, I've linked a google drive folder with both the entire word document as a .rar file and the document.xml file as well as a screenshot of the error below.

I really don't know how to use this site but any help would be appreciated tremendously due to the importance of me resolving this error quickly.

Thanks in advnaced for any help anyone can offer 

:)

https://drive.google.com/drive/folders/19zeLbff\_RpBTZlhBdXn3FliQap19kNwI?usp=sharing 

Microsoft 365 and Office | Word | For home | Windows

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  2. Anonymous
    2020-06-24T19:48:17+00:00

    Hello, 

    I am having the same issue and tried to download some software which was recommended on Microsoft office but was unable....I have been working on this doc for months and haven't back uped in a while.....(I know!!)  

    Doug Robbins, would you be able to also be my super hero??

    https://drive.google.com/file/d/1qXo7GSLX0T6l4D-JyxbFLy\_CUEOd\_7Ga/view?usp=sharing\_eil&ts=5ef363f5

    Many thanks.

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  3. Anonymous
    2020-05-24T08:55:08+00:00

    Thank you so-so-so much! You have no idea how happy I am now!

    I have retrieved it.

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  4. Anonymous
    2020-05-24T01:35:01+00:00

    Hi Doug,

    I have the same problem, i can't open the document.

    This is the link:

    https://drive.google.com/file/d/1NjKZw7nx3PRv5ZbtCKylDwcmSViOaXP0/view?usp=sharing

    I would be so grateful if you could help me.

    Thank you very much, 

    Nicole

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  5. Anonymous
    2020-04-24T06:22:39+00:00

    Thank you so very much for trying, Doug!

    I have now retrieved the file.

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