Error- the name in the end tag of the element must match the element type in the start tag

Anonymous
2018-01-14T04:12:40+00:00

Hi, never really posted in one of these things before I this is sort of an emergency, I have an important document due in a few days for uni and all was going good until I encounter the error 'the name in the end tag of the element must match the element type in the start tag' which is preventing me from opening my document.

Naturally when I encounter this error I googled and attempted many fixes and have been attempting to edit the document.xml file for around 4 hours now to no avail.

I would greatly appreciate some help in how to overcome this error, I've linked a google drive folder with both the entire word document as a .rar file and the document.xml file as well as a screenshot of the error below.

I really don't know how to use this site but any help would be appreciated tremendously due to the importance of me resolving this error quickly.

Thanks in advnaced for any help anyone can offer 

:)

https://drive.google.com/drive/folders/19zeLbff\_RpBTZlhBdXn3FliQap19kNwI?usp=sharing 

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2020-04-22T10:49:52+00:00

    Hi Doug,

    I have the exact same issue and no matter what I try, I cannot open the document. 

    If you have a minute to look at it, your help/tips would be immensely appreciated.

    Here's the link:

    https://drive.google.com/file/d/1hFdpiv8yKF1XdJFL1ET9wHwJwXgxnINX/view?usp=sharing

    Many thanks in advance,

    Caroline

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  2. Anonymous
    2020-04-17T08:00:46+00:00

    Thank you so much! I have retrieved it! You are a lifesaver!

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  3. Anonymous
    2020-04-16T12:31:29+00:00

    Hi Doug,

    I came across your post on the Word Fix. I would really appreciate it if you could help me in this regard.

    https://drive.google.com/open?id=1CJLgpSX8TqNWWHKbe6n8\_h7hb4uHvU6J

    Thank you very much,

    Bianca.

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  4. Anonymous
    2020-03-01T10:27:24+00:00

    Hi Doug!

    Any chance you could help me with a similar "end tag" problem? 

    Can you tell me please what should I avoid because this is the second time with the same issue..

    The file is available here:

    https://drive.google.com/file/d/1KVTNQwtP3ouuuGtS0RKyphpZtuh9dy_m/view?usp=drivesdk

    Thanks!

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  5. Anonymous
    2020-01-27T20:36:00+00:00

    Oops, I got an email so assumed it was directed at me.

    May I asked what you did to fix the file?

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