Error- the name in the end tag of the element must match the element type in the start tag

Anonymous
2018-01-14T04:12:40+00:00

Hi, never really posted in one of these things before I this is sort of an emergency, I have an important document due in a few days for uni and all was going good until I encounter the error 'the name in the end tag of the element must match the element type in the start tag' which is preventing me from opening my document.

Naturally when I encounter this error I googled and attempted many fixes and have been attempting to edit the document.xml file for around 4 hours now to no avail.

I would greatly appreciate some help in how to overcome this error, I've linked a google drive folder with both the entire word document as a .rar file and the document.xml file as well as a screenshot of the error below.

I really don't know how to use this site but any help would be appreciated tremendously due to the importance of me resolving this error quickly.

Thanks in advnaced for any help anyone can offer 

:)

https://drive.google.com/drive/folders/19zeLbff\_RpBTZlhBdXn3FliQap19kNwI?usp=sharing 

Microsoft 365 and Office | Word | For home | Windows

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  1. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2019-09-05T01:08:03+00:00

    A repaired copy of your document has been uploaded to the following folder of my OneDrive

    https://1drv.ms/f/s!AmuIXmFDy-1azRlX2JBMPPp_Nb1x

    or

    https://onedrive.live.com/?authkey=%21APdGmCdgen7nNco&id=5AEDCB43615E886B%2114707&cid=5AEDCB43615E886B

    Let me know when you have retrieved it so that I can delete it from that folder.

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  2. Anonymous
    2019-09-04T12:37:59+00:00

    Doug,

    I just gave you access. Please excuse my lack of knowledge about Google drive.

    Regards, Gary

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  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2019-09-04T06:25:43+00:00

    That link requires that you grant access to the document and according to Google a request has been sent to you.

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  4. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2019-09-04T06:23:59+00:00

    Based on the many documents that I have repaired, inserting images that have the layout set to other than in-line with text, appears to be a common cause of document corruption.  I believe however that it is more likely if the images are moved around after inserting them.

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  5. Anonymous
    2019-09-04T02:49:44+00:00

    Doug,

    Please help me with this Word document that will not open because of this same problem. The document is here:

    https://drive.google.com/drive/folders/1NvTs38jYl_OamVSg2k6dYhGU04ckSDuU

    Thank you very much, Gary

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