Error- the name in the end tag of the element must match the element type in the start tag

Anonymous
2018-01-14T04:12:40+00:00

Hi, never really posted in one of these things before I this is sort of an emergency, I have an important document due in a few days for uni and all was going good until I encounter the error 'the name in the end tag of the element must match the element type in the start tag' which is preventing me from opening my document.

Naturally when I encounter this error I googled and attempted many fixes and have been attempting to edit the document.xml file for around 4 hours now to no avail.

I would greatly appreciate some help in how to overcome this error, I've linked a google drive folder with both the entire word document as a .rar file and the document.xml file as well as a screenshot of the error below.

I really don't know how to use this site but any help would be appreciated tremendously due to the importance of me resolving this error quickly.

Thanks in advnaced for any help anyone can offer 

:)

https://drive.google.com/drive/folders/19zeLbff\_RpBTZlhBdXn3FliQap19kNwI?usp=sharing 

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2019-09-04T01:59:38+00:00

    Doug,

    Would you mind helping me with a Word document with the same problem. I have downloaded it to

    https://drive.google.com/drive/folders/1NvTs38jYl_OamVSg2k6dYhGU04ckSDuU?hl=en

    Thanks, Gary

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  2. Anonymous
    2019-08-31T11:31:24+00:00

    Hello Doug,

    I still have one question according:

    *"*The error in the document was associated with the following image that had been inserted with the layout being other than in-line with text, which is a common cause of errors such as that which affected the document."

    Does this mean that I should not insert an image with another text wrapping then In line with Text, for example Square, Top and Bottom or In Front of text?

    Or is the problem caused by the Locked Anchor I used?

    Please let me know.

    Kind regards,

    Anita

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  3. Anonymous
    2019-08-30T09:19:56+00:00

    Hello Doug,

    Thank you very much for the repaired document and your recommendations!

    This is very helpful!

    You can delete the file from the one-drive.

    Kind regards,

    Anita

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  4. Anonymous
    2019-08-29T17:15:13+00:00

    Hello,

    Could you please help me with the same problem.

    The error message has already appeared twice with a similar document. Can you indicate what caused the error, so that i can prevent this in the future? 

    https://drive.google.com/file/d/1JhdcutPXLA7fF9dV7WpNWE6awbg7aobY/view?usp=sharing

    Kind regard,

    Anita

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  5. Anonymous
    2019-08-26T03:05:05+00:00

    Thanks Doug for fixing the problem so quickly and also for the recommendation! Really appreciate it! 

    You can remove the file now! 

    Cheers,

    Rasool

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