Error- the name in the end tag of the element must match the element type in the start tag

Anonymous
2018-01-14T04:12:40+00:00

Hi, never really posted in one of these things before I this is sort of an emergency, I have an important document due in a few days for uni and all was going good until I encounter the error 'the name in the end tag of the element must match the element type in the start tag' which is preventing me from opening my document.

Naturally when I encounter this error I googled and attempted many fixes and have been attempting to edit the document.xml file for around 4 hours now to no avail.

I would greatly appreciate some help in how to overcome this error, I've linked a google drive folder with both the entire word document as a .rar file and the document.xml file as well as a screenshot of the error below.

I really don't know how to use this site but any help would be appreciated tremendously due to the importance of me resolving this error quickly.

Thanks in advnaced for any help anyone can offer 

:)

https://drive.google.com/drive/folders/19zeLbff\_RpBTZlhBdXn3FliQap19kNwI?usp=sharing 

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2019-08-26T02:10:05+00:00

    Hi Doug,

    Same problem here, plz save my life too!

    https://www.dropbox.com/s/s12hdb2zvinyfe3/Ch3\_Moisture%20\_Transport.docx?dl=0

    Thanks,

    Rasool

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  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2019-08-02T02:31:26+00:00

    I have returned a repaired copy of the document to you.  To avoid the problem update your Office 2010 installation with SP1 and SP2

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  4. Anonymous
    2019-08-01T23:59:22+00:00

    Hi dear .. could you please help, I got the same problem and how to avoid it in the future. 

    You can find the file here :

    https://drive.google.com/open?id=12z3uj3EupsreV9WEwuMfPUIkOWFtyRJm

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  5. Anonymous
    2019-07-26T21:10:39+00:00

    Dear Doug

    I'm so grateful for what you did for me. You saved me more than a week of work

    Thank you!!!

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